Avis

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Address: 960 Hay St, Perth WA 6000, Australia

Phone: (08) 9237 0022

Website

State: Western Australia

City: Perth

Zip Code: 6000

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 7:30 AM – 1:00 PM
Sunday: 7:30 AM – 1:00 PM

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Reviews

Experienced the worst customer service in my whole life here!

My husband and I made an advance booking online and arrived slightly earlier on the day itself. The lady at the counter looked unhappy when we greeted her. After giving her our booking details, she just kept saying "this is not helping" with an annoyed look and tone. She then managed to find our booking paperwork, told us to "go for coffee" as our vehicle had not arrived yet, and disappeared inside. Thought she might just be having a bad day, but when some locals walked in after that, she actually smiled and greeted them! This seriously tainted the positive image we had of Australia and its people thus far. We were so upset we cancelled the booking online on the spot and went to another car rental company. Will NEVER rent a car from them again!

 8 years ago (28-02-2018)

Nice car condition. Reasonably priced and convenient as there are Avis outlets in several locations

 9 years ago (28-12-2017)

I am really disappointed with the service we received by the manager of this branch. We rang first thing in the morning stating that we wanted an manual vehicle with a sat nav. We weee told to turn up at one where we where then told that there would be no sat nav available and that if we wanted one then we would have to drive 140 Kms to another branch. I found the manager to be rude, unhelpful and at one point she said that basically we should find somewhere else if we weren’t happy. I can’t drive an automatic so guess what they gave us? Not only did we pay for two drivers but my friend had to do all the driving. Appalling service with a definite “can not do” attitude.

 9 years ago (24-12-2017)

Their relocation to 960 hay street without any update on the website or any notification to the customer is quite irresponsible.

 9 years ago (09-12-2017)

Pretty friendly staff. Wish they told me that the Commodore I hired was a vehicle where you press the petrol cap from the outside to get it opened so I didn't look like a rookie at the gas station looking for a petrol cap lever inside

 9 years ago (22-10-2017)

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Reviews, get directions and contact details for Avis

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