Budget Car and Truck Rental Burswood

Reviews, get directions and contact details for Budget Car and Truck Rental Burswood

"Get the best truck, ute, van and bus hire deals at Budget Car & Truck Rental Burswood! With over 220 car and truck rental locations in Australia, you're Good to Go with Budget."

Address: 239 Great Eastern Hwy, Burswood WA 6100, Australia

Phone: (08) 9362 3177

Website

State: Western Australia

City: Burswood

Zip Code: 6100

Opening Hours

Monday: 7:00 AM – 5:00 PM
Tuesday: 7:00 AM – 5:00 PM
Wednesday: 7:00 AM – 5:00 PM
Thursday: 7:00 AM – 5:00 PM
Friday: 7:00 AM – 5:00 PM
Saturday: 7:00 – 11:00 AM
Sunday: 7:30 – 9:30 AM

Update Info

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Reviews

Rude, blunt, pushy staff who are only interested in selling extras like damage excess reduction. Funnily enough then give you a damaged truck to rent. Cheap because then rentals are rubbish and the staff are rude and unprofessional. Do not recommend.

The staff were professional and efficient. They knew exactly what they needed to do to get me in & out quickly.  I had arrived a few minutes late and they made efforts to expedite the rental process.  They were polite, courteous, and knowledgeable, and the 4.2 metre long tray back truck that I rented was in good running order, clean and easy to drive.  They have a great crew working there, both at the front counter, and working behind the scenes  at the Burswood Budget Car & Truck Rental Agency.  'Corporate' can make the only improvement that I can see room for. I found it very difficult to contact them directly by phone, as the budget Rent-A-Car phone system encumbers the process by directing you to a call centre when you call the local office.

I rented out a truck from the Budget outlet at Burswood in WA. I didn’t have any issues with the vehicle or The staff. I only had to return the truck the same day night; hence they were fully booked for the next day. The deposit money had been transferred to my bank account within 5 days and it was a very pleasant business transaction. Best wishes for them to continue the same standards and services!

It was great mini bus and will book it for the next trip too.  There were few minor issues I would like to highlight 1. Car remote is working time to time. 2. Red dust is everywhere and need a bit more clean. 3. The head light need to be adjusted. It is hard to drive at night. Can see around 10-15 meters of the road with low beam.  Thank you so much for helping us by providing a commuter vehicle.

Great place to rent, had the vehicle ready to go within an hour of me booking and very friendly staff.  Had the bond retuned super fast and very reasonably priced hire costs. Wouldn’t go anywhere else

I’m looking to hire one of your trucks and and your receptionist at your Burswood store was super rude, aggressive tone of voice, impatient, and seemed uninterested.  I have never left a bad review anywhere before but that kind of customer service is not ok, especially when I’m looking to spend money at your store. It’s not hard to speak to people with respect.  I also found her unhelpful until I had to ask a lot of direct questions to get some fairly simple answers. She told me to just ‘go on the website’ to find what I was looking for when it was pretty simple to tell me over the phone.

On booking truck had a lovely lady who was very helpful from Call Centre. Explained we were travelling 2 hours there and back in Country. On picking up truck from Burswood, Manager was not friendly & helpful. Staff member trying to assist us was pleasant & had to keep asking for help. On getting in truck rearview mirror was falling off, top of rear section of truck lifting up & banging in wind whole way. Gear box kept revving up and changing to 6th gear even when going up hills. Called on Monday to inform truck was a lemon & very disappointed. Cost $500 for truck and fuel for a few hours work!!! Lady at Call Centre very apologetic and said Manager would call me. Late Tuesday afternoon finally get a call from the Manager who was rude from the start. He has been in industry for over 20 years and he knows trucks lala.. I'm from a farming community and also drive truck & know trucks. No apology just rude arrogant man.  WILL NEVER BE DEALING WITH BUDGET AGAIN.

Service center and staff where amazing. The truck not so good. Too many lips so it made moving furniture inside the van a knightmare. Also the hydrolic lift didn't meet the ground so we had to heave heavy furniture up by hand.

Was provided with a very average ute which was poorly maintained. Someone had previously stolen petrol in the vehicle and it had been flagged. Every time I went to fill up I had to prepay and explain it's a rental and I did not steal anything. Very embarrassing.

No where to park your car when you hire a truck here. So when you add another $80 for Uber transport your day rate goes from $250 to $330. No matter how good your customer service is etc ….. No parking is just Not acceptable, Nor have I ever encountered this problem at…. HERTZ, AVIS, THRIFTY ETC. sorry guys but the truth is the truth.

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Budget Car and Truck Rental Burswood

Reviews, get directions and contact details for Budget Car and Truck Rental Burswood

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