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Commercial Hotel Motel Lithgow

  1. Lithgow
  2. Blue Mountains Hotel

Reviews, get directions and contact details for Commercial Hotel Motel Lithgow

Commercial Hotel Motel Lithgow
Address: 198 Main St, Lithgow NSW 2790, Australia
Phone: (02) 6351 2312
State: New South Wales
City: Lithgow
Zip Code: 2790


Opening Hours

Monday: 10:00 AM – 10:00 PM
Tuesday: 10:00 AM – 10:00 PM
Wednesday: 10:00 AM – 10:00 PM
Thursday: 10:00 AM – 10:00 PM
Friday: 10:00 AM – 10:00 PM
Saturday: 10:00 AM – 10:00 PM
Sunday: 10:00 AM – 10:00 PM

Update Info

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Reviews
Only went in for dinner and a few drinks. I came out feeling like I had just left a morgue. For the 2 hours I was there I didn’t see one staff member smile nor did they use words such as please or thank you. They all looked totally miserable to be there. On a positive note we had Bangers and Mash and a rump steak. Both meals were quite generous and tasted very nice. Food was great but they need to sort out their attitudes and try being a bit more friendly to out of town customers
Unbelievablely bad customer service. While unloading my gear into the room, which took several trips, I expressed my concern about having to provide my bank card details, despite the room already having been paid for. I was berated and shouted at by a staff member on a subsequent trip to get more gear, and drawn into an argument that I didn't want to have, nor should I have been drawn into, after a long morning of travel. I was also threatened with being evicted from my lodging, a threat that I would have taken them up on, had there been talk of reimbursement and having my card taken off file.nAwful experience, not 10 minutes after check in.
Came here for a cheap stay... big mistake.nnStayed in a single room with a communal bathroom never again:nnDated rooms with cracks, rot, yellowed walls and furniture. Air is thick with stale cigarette/mould smell. Urine all over the communal toilet seats not 100% motels' faultnnFloorboards are loud and creaky. Street sounds are loud and echo through the rooms. PowerPoint's are across the room from bed. Bar Fridge is loud and irritating not allowed to switch off, woke me every defrost cycle as it sits right next to bed. Old spring mattresses for beds, feel like plywood to sleep on.nnNow, I booked for 3 nights, I left in the middle of the 1st night. The defrost/warming cycle on the fridge woke me up 4 times before I finally left prematurely.nnI would pay triple to stay somewhere else. Service was quick and efficient, facilities need to be condemned. Barely got a wink of sleep with the stale air.nnThink twice about staying here.
Bought the 300 gram scotch.nReceived a microwaved rump of approx 200g, on a bed of lettuce with soggy chips.nThe most abhorrent pub meal I've ever had.
What a **it hole. STAY AWAY from these fools. The staff are rude and unhelpful, the place is absolutely disgusting. Bathrooms are half broken barely useable, floors are VERY creaky, place has a dirty feeling and everything is broken. I was looking for a cheap place to stay for 2 nights, as I’m in Lithgow for work/study. I’m spending from 7am-5pm out of the place so I’m mostly looking for a bed to sleep in, and a shower- not too much. I called twice on the day of arrival to make sure that a 10pm check in wouldn’t be too late. They advised me “yes that’s ok” both times I called. On arrival I was told ‘by the way our hot water is not working, it should be on by 8am’. At 4pm the next day I found hot water isn’t working still. When I asked reception about why no one told me on the phone, Owen lied to me and said it only stopped working after midnight but I arrived at 10pm and it wasn’t working so Owen tried to tell me I was lying. Then he organised another hotel for me to stay at for the second night. I went to the second place ‘landsdown hotel’- they looked at me like an idiot and said are you a contractor? I said no but Owen from the commercial hotel just called and asked if I could stay here, they said yes but no there are no rooms available. Back to square 1 I called Owen, he made some calls and found a 3rd place for me to stay. This time, the Lithgow valley motel. Which is a drive away from town, with no food or pubs nearby. It’s also double the price of the original motel very worth it turns out.nSTAY AWAY FROM THIS PLACE AT ALL COSTS, no matter how cheap it might be. That’s what got me I was looking for a cheap stay but it’s really worth paying a bit more not to have this headache. I’ve also seen other reviews about the exact same hot water issue.
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