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Coles Port Melbourne

  1. Port Melbourne
  2. Port Melbourne Department Store
  3. Port Melbourne Shopping Mall
  4. Werribee South Grocery Or Supermarket
  5. Port Melbourne Grocery Or Supermarket

Reviews, get directions and contact details for Coles Port Melbourne

Coles Port Melbourne

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Welcome to Coles Port Melbourne. For Coles customer service enquiries or to discover what's happening in our stores, please visit www.facebook.com/coles.

Address: Port Melbourne Shopping Centre, Liardet St, Port Melbourne VIC 3207, Australia
Phone: (03) 8682 2500
State: Victoria
City: Port Melbourne
Zip Code: 3207


Opening Hours

Monday: 6:00 AM – 12:00 AM
Tuesday: 6:00 AM – 12:00 AM
Wednesday: 6:00 AM – 12:00 AM
Thursday: 6:00 AM – 12:00 AM
Friday: 6:00 AM – 12:00 AM
Saturday: 6:00 AM – 12:00 AM
Sunday: 6:00 AM – 12:00 AM

Update Info

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Reviews
I am extremely disappointed with my experience at Coles Port Melbourne. Today, around 6:30 PM, I was in aisle 7 when I nearly fell due to a conditioner spill on the floor. Instead of addressing the hazard or offering help or even apologising, staff member Lach responded with aggression. He yelled, saying, “Calm down, I know there is a spill,” and walked away. Despite him being fully aware of the spill, no action was taken to clean it up or put up warning signs, which is completely unacceptable in terms of customer safety.nnWhen I spoke to the security guard about the incident, his response was equally disappointing. He brushed off the issue by saying, “It’s okay, he had a long day, he’s worked up.”nnI don’t care what kind of day Lach had. His behavior was unprofessional and dangerous, and there is no excuse for neglecting customer safety, especially when an accident could have happened.nnLach later returned to where we were standing at the entrance with Mila and the security guard and approached us with aggressive body language. This will be evident in the CCTV footage. His demeanor was confrontational, adding to the stress and discomfort of the situation, instead of de-escalating it.nnThankfully, Mila, another staff member, was much more professional. She apologized, offered tissues to clean up, and called the store manager, Rona, who also apologized on behalf of the store. However, these apologies do not excuse the negligence or the unacceptable behavior I faced.nnI’ve attached images of the spill as evidence and strongly urge you to review the CCTV footage of the incident. It clearly shows the spill, the lack of action taken by staff, Lach’s aggressive body language, and his unhelpful and hostile behavior.nnThis situation could have easily resulted in injury, and Coles needs to take full responsibility for the failure to ensure customer safety. I expect immediate action to address the staff’s behavior and improve safety protocols to prevent such incidents in the future.
1. From outside not so big, and wrong expectation, inside so big.n2. Selling retail product, like housing need untill food.n3. For staff and employee so helpful.n4. All look so clean and tidy, KEEP IT!n5. For price, still make sense.
Workers dont have any idea about price policies at all. They’ve asked me to pay 13 dolar for this meal. I wasted half and hour to go any other branch.
One the big Coles in the area. It's old shop front sort of appealing... but sometime not all promotional products are available like the Smeg knives
Coles is conveniently located on Bay Street. With a wide variety of products and well staff store, this supermarket will have what you are looking for. However, it does attract druggies and mentally ill people who seem to be allowed to meander around the store, leaving an unpleasant stench. Sometimes they randomly yell out in the store, and others like to walk around naked in a dressing gown. These people need proper support and should be taken to a supervised facility where they can receive professional care and medication. I have avoided making Coles my regular supermarket as a result of these homeless people. Instead, opting to drive further away to a safer supermarket.
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