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Reviews, get directions and contact details for Coles

Coles

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Welcome to Coles North Berwick. For Coles customer service enquiries or to discover what's happening in our stores, please visit www.facebook.com/coles.

Address: Parkhill Plaza Shopping Centre, 215-225 Parkhill Dr, Berwick VIC 3806, Australia
Phone: (03) 8794 5100
State: Victoria
City: Berwick
Zip Code: 3806


Opening Hours

Monday: 6:00 AM – 12:00 AM
Tuesday: 6:00 AM – 12:00 AM
Wednesday: 6:00 AM – 12:00 AM
Thursday: 6:00 AM – 12:00 AM
Friday: 6:00 AM – 12:00 AM
Saturday: 6:00 AM – 12:00 AM
Sunday: 6:00 AM – 12:00 AM


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Reviews
This Coles has the best customer service I have ever experienced in a grocery store in the southern hemisphere. The staff are just exceptional. They are always pleasant to talk to, happy to help and most importantly, attentive - especially with self check out. They all seem like a cool, calm and collected team and I always enjoy shopping here.
The best coles!! Staff are outstanding, so many regulars have been there for years. They are always friendly and helpful. Produce is great. The only downside was when they narrowed the aisles so it’s a bit squishy now, but overall it’s our favourite place to get our groceries.
Disappointed today with staff member calling police on a group of kids who were outside playing/exercising not at Coles the kids were in an empty park where there was a gazebo. They were not doing anything wrong, they were not loud and they did not go into Coles in a big group. There was no need for the staff member to cause such distress to these kids. Your staff member was outside just watching the kids from a far and called police with false allegations. The stress your staff put on these kids for doing nothing wrong is disgraceful. I know some of those parents and we will not be entering your store again due to this action.
Re fresh produce: overpriced and very poor quality compared to nearby Woolworths & Aldi and even Coles in Berwick Village. For example, Mandarins were priced at $4.90 and were obviously from last year’s crop or maybe even earlier. An “I’m perfect” bag of apples had approximately 75% of the apples pecked by birds and 50% of the bites had already started to rot. Zucchinis are so crinkly, often mouldy that they are only fit for the compost bin. Packets of mixed vegetables for a salad or stir fry have already started to discolour and are no longer crisp. I find it incredible to believe that potatoes purchased on April 27 have a “Best Before” date of April 29. In addition, Sneaky tactics are often used. For example, Brown Nashi Pears were priced at $2.20 each whereas all other pears were priced per kilo. Cost for 4 pears was $8.80 for 858 grams, of which I was unaware until I checked the docket, 10 hours later. Prices below Mango boxes do not always match the variety of mangoes. Consequently, a customer unknowingly ends with more expensive fruit than expected. And so on and so forth!!!
Great! Only downfall is they don’t really have a specials section. The Woolies in Berwick does and on a Sunday night you can SCORE some ripper deals!
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