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Coles

  1. Woden
  2. Australian Capital Territory Grocery Or Supermarket

Reviews, get directions and contact details for Coles

Coles

Story

Welcome to Coles Woden Plaza. For Coles customer service enquiries or to discover what's happening in our stores, please visit www.facebook.com/coles.

Address: Melrose Dr & Hindmarsh Drives, Woden ACT 2606, Australia
Phone: (02) 6232 5569
State: Australian Capital Territory
City: Woden
Zip Code: 2606


Opening Hours

Monday: 7:00 AM – 11:00 PM
Tuesday: 7:00 AM – 11:00 PM
Wednesday: 7:00 AM – 11:00 PM
Thursday: 7:00 AM – 11:00 PM
Friday: 7:00 AM – 11:00 PM
Saturday: 7:00 AM – 11:00 PM
Sunday: 7:00 AM – 11:00 PM

Update Info

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Reviews
Me and my wife went to get 2 things from coles on Friday at 9:50 PM, but the lady at the checkout named Tripti blocked my path and said “we are closing soon”, we just smiled and said okay, we knew we would be out within 5 minutes and with the mean look she said “be quick then”. We were out by 9:55 PM.nWe understand that they need to close at 10, they are in hurry to get home and they need to relay the message of closing time but there is a way of saying things. If you are in customer service you need to at least know how to talk with customers.nWe have never faced this kind attitude in any other coles or from any other staffs.
If you want to check people’s bags, try doing it nicely rather than low-key criminalizing customers. If I’m after eggs and they’re not stocked in the morning then I should feel free to leave the store without purchasing anything and without being shamed. This is targeted at the man working in the self-checkout area the 8/7/2024 at around 8 am. I usually have no issues with the other staff who work in self-checkout as I’m a regular, matter of fact they’re all lovely.
After multiple issues with my click and collect order, Mark was very helpful and amazing customer service from him. Thank you Mark. 5 s for you.
No checkouts open at 5 pm Sunday weekendnSo busynStaff saying not enough peoplenSo annoying to shop with Coles Woden specially during weekendnI’ll definitely ship with woolies next time. They do have plenty of checkouts
This review is for Woden Westfield Security,nI had a very good experience with the security at the Woden shop,nAbby, Jatinder and Talwinder were security at time of my experience who helped we with my worst ever experience with the Coles manager at the time,nI bout some staff from Woden Coles on last Monday, 02/09/2024 at 5 pm and when I arrived home, noticed something very strange on my receipt which I never had on my shopping list, something that the Coles charged me but I never bought it.nWhen I went back to the Coles and talked to the manager at the time, he was very angry and rude and told me that he is too busy too listen to me and even didn't want to know what has happened!nSo, I called the security and they arrived at the Coles within 5 minutes and they stayed with me whole the time for more than an hour and they made the Coles manager to solve the issue.nAbby, Talwinder and Jatinder were very professional and supportive and this experience that I had remind me of the important of the security in our community.nI wish the best for these guys who are helping our community,nRegards,nnSam
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