Chess Moving Brisbane

Packers arrived and were in a hurry, voicing openly how they would be having ‘an early knock off’ State of Origin night. I had to request bubble wrap to be brought the following day for my larger wall prints as they weren’t going to provide it. I was left helping to pack while they rushed out the door, and one of them broke the door catcher on the way out getting caught up in the door in a hurry. After they left, I discovered items in my kitchen which they had forgotten to pack and I was left to pack them the following day. At the other end, I discovered my smaller prints, ornaments and artwork had been jammed into a box and damaged. Most are sentimental and irreplaceable. The back end of the truck was packed in a shambles- with my electric piano laid down to transit from SEQ to NQ and items dishevelled upon arrival. All up I had quite a number of items damaged from being either loose in the container or jammed / wedged into boxes without any wrapping. I then spent a significant amount of time organising quotes for repairs / replacement of the items that could be salvaged. Some items simply couldn’t be replaced and no amount of money can assist in that regard. Attached are photos that show ‘some’ of the packing and damage. I do not recommend this company - they were very unprofessional, caused a lot of undue stress on top of the stress of the move and I am still waiting on an answer as to my claim. My transfer was booked through work and this company was subcontracted to do pack and uplift through a separate company who got the tender.

With minimum notice I was required to relocate my Mother who suffers from Dimentia from Melbourne to Brisbane. I contacted Chess who were able to accommodate this request. I basically arrived and packed 2 suitcases of personal belongings for my Mum and took her to the airport, the Chess team from there completely packed the house and all belongings, loaded and transported and unloaded and unpacked all . Great work ethic and extremely careful with all the furniture. I am extremely happy to recommend Chess to anyone wanting quality service from dedicated professionals that know their job.

Exceptional service! I rarely leave reviews, so this is from the heart - we were looked after with such care from start to finish. Can’t thank Marcia and Leticia enough for their support and guidance thru the whole process. Moving day was a breeze for my 91 year old mother thanks to Damian and his team, who packed up the house with professionalism and good humour. They all took great pride in their work - a crack team….highly recommended.