Chemist Warehouse

Reviews, get directions and contact details for Chemist Warehouse

Address: 348 Albany Hwy, Victoria Park WA 6100, Australia

Phone: (08) 9361 8917

Website

State: Western Australia

Zip Code: 6100

Opening Hours

Monday: 8:30 AM – 9:00 PM
Tuesday: 8:30 AM – 9:00 PM
Wednesday: 8:30 AM – 9:00 PM
Thursday: 8:30 AM – 9:00 PM
Friday: 8:30 AM – 9:00 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 10:00 AM – 5:30 PM

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Reviews

Unfortunately very short staffed with staff assisting customers with scripts or items in stock. On my visit there were plenty of staff filling shelves with stock but only one lady helping people with scripts.  There were 11 people in front of me waiting to hand scripts in when I joined the que. 3 pharmacists preparing scriptsnI phoned ahead to order and pay for my script but by the time I got to the counter I was still given a buzzer and told wait would be at least 35 mins.nThe store itself was tidy, well stocked and fast service once at register to pay.

Very disappointing. I visit this place almost every week and ofc when security see me buying the products and he never question and always let me go. But today i went to buy some shampoo and he saw me paying and buying those products but he insists on checking my bag  which was okay and i showed him but he asked me to come on side and show every items which was in the bag and he was pointlessly asking me did you buy this here like bro you saw me buying just few seconds ago and if not than why would it be in my bag. At the end, there was no sorry or thankyou from his side. Such a rubbish experience.

Unfriendly staff on the phone about prescription. Straight NO answer to my question about non PBS, even calling other Chemist Warehouse outlets do not do the right thing. How could you kill your own brand?! Checked with other Chemist Warehouse outlets, they explained very well and friendly. I completely understand the situation and willing to accept the decision.

It's not often these days that you receive customer service that actually leaves you feeling like a valued customer, but I can definitely say on my recent trip to Chemist Warehouse Vic Park I did.nWent in to buy a perfume that I had smelt and asked the person wearing it what type it is. They advised it's a Paris Hilton one but they were unsure of the name as they had bought it a while ago and the name had faded on the bottle.nWent to Chemist Warehouse, as you do for reasonably priced perfumes.nIn general I don't like to blind-buy/blind-purchase perfumes, so I wanted to see what the testers smelt like.nAsked a staff member for assistance, just expecting she'd bring out the testers for me and that would be the end of that, but the lady was lovely and went beyond that.nBecause some of the perfumes didn't have testers, she was describing the fragrance notes which was impressive that she knew several off by hand, not even reading or checking it from anything, and her descriptions were on point.nShe even hit the nail on the head with a sweet strawberry smelling one that didn't have a tester but I decided to trust her and just buy it based on her description.nShe also went out of her way to suggest some others with good value for size.nAfter checking out, the receipt showed her name as Emma. So if any management is reading this, you've got such a great staff member in Emma, and if she's not a manager already, definitely consider giving her that opportunity and the pay rise to match, because her customer service left a very good impression.

Very unsafe and unprofressional conduct at this pharmacy. On multiple ocassions the pharmacist did not ask all the necessary safety questions before handing me medication. Some medications have conflicting ingredients or may double up on ingredients. This place should be reported.

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Chemist Warehouse

Reviews, get directions and contact details for Chemist Warehouse

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