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Reviews, get directions and contact details for Chemist Warehouse

Chemist Warehouse
Address: Majura Park Shopping Centre, 4-6/18-26 Spitfire Ave, Majura ACT 2609, Australia
Phone: (02) 6262 6169
State: Australian Capital Territory
City: Majura
Zip Code: 2609


Opening Hours

Monday: 8:30 AM – 7:30 PM
Tuesday: 8:30 AM – 7:30 PM
Wednesday: 8:30 AM – 7:30 PM
Thursday: 8:30 AM – 7:30 PM
Friday: 8:30 AM – 7:30 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 9:00 AM – 6:00 PM


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Reviews
I was very disappointed with the service during my visit. The Indian staff who were working at the time were quite rude and dismissive, and the overall customer service felt unprofessional. This behaviour is not acceptable, and it leaves a poor impression of the business. I hope the owner reviews this seriously, as I will not be returning based on this experience. They treat us like they treat customers in India.
I don’t mind this chemist warehouse. It’s convenient to drop off scripts and come back later after doing shopping in Majura Park. Although I find the young girl behind the counter asks wayyyyy too many personal questions when you ask for medication especially female products over the counter - some of these are quite embarrassing to have to answer with other customers around!! Maybe for certain over the counter medications they should pull the customer aside somewhere more private.
Absolute worst of about 20 Chemist Warehouse stores I've been to around the country. 45 minutes and left with nothing. 5 minutes wait to request prescription meds only to watch girl behind counter spend another 10 minutes searching on computer and telling me that I can't get prescription meds because I had gotten some of these meds 5 weeks ago - even though I told her I was running out accidentally left meds interstate. Then asked another staff member to help me find an item ... 15 minute wait while he searched on a computer in the back room and then told me I had to queue up again to speak with a pharmacist. Another 15 minute wait in a long queue because the same girl behind the counter was angering each customer with all sorts of questions ... repeatedly. Finally got to ask for what I wanted, an over-the-counter ointment. The girl refused to give it to me and then refused to let me speak with the pharmacist. Went to another Chemist Warehouse the next day and was offered 2 boxes of the prescription meds plus the ointment without questions ... 3 minutes tops for everything.
The staff were standing and talking, some with products and steps blocking the aisles. Some wouldn't even move aside to allow customers to pass!nDispensing was quite slow, 30 minute wait.nThe checkout lady, while friendly enough, as soon as she served me, she left my products on the counter and walked away.nThis is the first time I've had such a poor experience
I came during the week in the morning. Place was quiet. They didnt have the 300 pk Swisse fish oil I wanted so I had to buy an alternative.
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