Chemist Warehouse Cannon Hill

They have a great product range. with good discounted sale prices, much cheaper than Terry White. But the store is far too small - perhaps they could buy the store next door and expand?. The aisles are way too narrow, you can't browse without blocking other customers - people get very frustrated. The checkout counter is a problem area too, never enough staff, they are slow, and lacking in friendly customer care. Long queues quickly build up, which further contributes to the aisle blocking during peak times - people walk out because they can't be bothered waiting. Most people just rush in, grab their known product/s, then dash out quickly. You don't really browse the range of products available. I use this store frequently, the pharmacy staff aren't very friendly or helpful. This could be a fantastic store if they get it right.
3 7 years ago (03-09-2017)

Excellent customer service!! Amy the manager went out of her way to help me when she wasn't required too. I had a problem with a product and when the company wasn't helpful I rang Chemist Warehouse Cannon Hill where I purchased the product and despite weeks later was still offered an exchange from Amy and the owner. The staff were very helpful and friendly when I went in to exchange also. Thanks so much!
5 7 years ago (03-02-2018)

If you like being ignored by every single staff member and provided with no service at all (as I was) I suggest shopping here. Also the store is basically just seven isles of vitamins. I wish I could give it 0 stars. I dont recommend coming here for medicine or presrciptions, expect long delays and no staff. Also if you are a wheelchair user you may find it difficult or impossible to enter or move around the store. The isles are extremely narrow and the entrance is always blocked with products.
1 7 years ago (01-01-2018)

This store does not offer refund even the product is close to expiry date. Customer service is not up to the standard. I will never buy there anymore. Would recommend shopping at the Good Price Pharmacy store near Bunnings.
1 7 years ago (16-07-2017)

Usually very busy. Narrow isles and higher prices than some competitors. Could be better.
3 7 years ago (12-08-2017)