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Reviews, get directions and contact details for Chans Restaurant

Chans Restaurant

About

Masterton's finest Chinese Restaurant.

Story

Servicing the Wairarapa for 30 years

Address: 105 Queen St, Masterton 5810, New Zealand
Phone: 06-378 9990
moc.liamg@861tnaruatsersnahc
State: Wellington
City: Masterton
Zip Code: 5810


Opening Hours

Monday: 4:00 – 9:00 PM
Tuesday: 11:00 AM – 9:30 PM
Wednesday: 11:00 AM – 9:30 PM
Thursday: 11:00 AM – 9:30 PM
Friday: 11:00 AM – 9:30 PM
Saturday: 11:00 AM – 9:30 PM
Sunday: 11:00 AM – 9:30 PM


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Reviews
This is an eat in or takeaway restaurant. We eat "in" here regularly. Usually, one person at our table chooses "burger and chips". On this occasion, we were denied this part of our order - even though this was ok 3 weeks ago, and in the past. We could use the same counter and order "B&C" to takeaway - not that this was offered. So, adios to your restaurant - this is our last visit - and we were the only customers tonight. PS Spring rolls were good, as were the chicken & cashews.
Excellent zi go every year to send Christmas baskets , one to Australia. I have never had a problem yet. The staff are fantastic and very helpful.
We are traveling from wellington, comparing with Chinese restaurant/take aways in Wellington, I would not recommend this restaurant for below reasons: 1. The environment is average, we sit besides the window, and I can see flys were around, and their spoons, folks, and chopsticks were already on the table all the time. Who knows how many times the flys were on those items. Bad impression. 2. Over priced food. The quality of the food is at 'take away' level, but the amount of the food is not very much, it is OK for me and my wife, since we were not very hungry, but if you are hungry, don't come, otherwise you need to order more meals than normal. They have two menus with different price, eat-in menu is $8 more expensive than take away menu for each meal. They call it service fee. However the service is bear minimum. We ordered two meals and eat in, the cost is $72.5, so to sum up we paid $36.25 each person for a take away level food, and the amount of the food is not up to take away level. $16 out of $72.5 is 'service fee'. 3. I don't like the way the server say things. As a trvaller when I first notice that they have two different price menu, and asked the server whether the menu price for eat in is different from the take away menu, the server just mentioned that 'there is a small difference'. Maybe I misunderstand what the 'small' means. $8 more for each meal is 25% - 30% more for a $24 - $27 take away meal. That is a lot! They treat me like an idiot and I need to work out the price difference myself. 4. This Chinese restaurant is quite anti-chinese. I heard the customer next to us asked the owner if they are Chinese, she replied 'we are Hong Kong Chinese, not Chinese, there is a difference between Hong Kong Chinese and Chinese.' well I would suggest you to change your restaurant name to 'Hong Kong Chinese Take Away' but not use 'Chinese Take Away' because there is a difference. And I can conclude the difference is probably 'you can't speak Mandarin Chinese' and the meal is so much more expensive than a normal 'Chinese Take Away'. 5. To conclude, I will never come again, because the average price for each meal is $36 on eat in menu, 25% of the price is service fee and the server treat you like an idiot. Environment is not clean enough and you may have health concerns when you see flys around and all the eating tools were already on the table in an open environment. Taste is average take away level but amount is less than normal take aways. Anti-Chinese owner. Over priced comparing with Chinese restaurant or Chinese takeaways in Wellington. Maybe this is not a proper comparison considering they are 'Hong Kong Chinese Takeaways'.
Food was lovely although the orange beef was quite a small portion for the price.
Food is always good here as well as the service. The decor cld be better as it's still from the 70's, but it's tidy and clean always. I recommend chan's as they're a family business and have been servicing Masterton for many a years.Food: 5/5
Extremely overpriced mediocre food. The sweet and sour meal is so over powering no one could eat it. Majority of this food ended up in the bin.
Good service, excellent menu and excellent quality food.
Great food, excellent service as wellFood: 5/5
Great food whether it's eating in restaurant or take aways great team
Very friendly service,knowledgeable staff,and the food was absolutely amazing. We would recommend eating here,as we had a very enjoyable experience.
Comment on this business

Directions to Chans Restaurant with public transportation


Masterton - Church Street 50 meters
200
201
202
203
206
366
Masterton District Council (hail and ride) 180 meters
202
203
206
Masterton - Chapel Street (hail and ride) 220 meters
203
Queen Street at Bruce Street 310 meters
200
203
Masterton Recreation Centre 470 meters
200

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