Reviews
The best Toyota dealer I’ve ever been to. Great customer service and efficiency throughout different departments. Exceptional customer service from my sales Jameswho’s professional, friendly, patient, supportive and responsive even on his day off. He takes care of my car like his own. Excellent experience throughout ordering, aftermarket accessories, finance, collection of my car and everything. Highly recommend this dealership! I love my GR86, such a perfect car.
You can expect nothing but excellence from Chadstone Toyota, a level of professionalism I haven’t seen in some time. I felt like I’d walked in to catch up with old mates. Jerry and his team are outstanding. Special mention to James, he went above an beyond, I wasn’t expecting a bottle of wine. Attention to detail and always smiling. I’m looking forward to seeing them again for servicing. Well done team, well done James. . ** I may not have perfected the Toyota jump **
Absolutely fantastic experience with Chadstone Toyota when purchasing my Supra. James and Jerry were great to work with from the time I walked into the dealership considering my purchase to the time I picked my car up. Great communication, friendly professional service and loved that they shared my joy in the new car. Highly recommend Chadstone Toyota, and can truly attest to the professionalism of the team.
I got to pick up my RAV4 last Friday and was beyond excited. I was prepared to wait for this worldwide delays as I’d had such a great experience with my previous Toyota. Huge thanks to Daniel who looked after me throughout the process. He is polite, knowledgeable, professional and friendly. He spent heaps of time showing me how everything worked having had an 11 year old car previously which had none of the accessories modern cars do there was a lot to learn!. Daniel was very patient and explained things well, and by the time I left I felt very confident in driving and managing my new car . Thanks to Daniel and Toyota Chadstone for a great experience.
I had a fantastic customer service experience from Daniel Paino, my sales representative at Toyota Chadstone. He was extremely professional, helpful and overall outstanding with his dealings with me. I was updated regularly by Daniel on the progress of when my car would arrive. He arranged a very enjoyable vehicle pick up experience and again, extended his professional style by going through the car with me in great detail. I would highly recommend Daniel to my family and friends that are looking at purchasing a new Toyota. Thank-you Daniel for a wonderful experience.
First of all if you go for booking a vehicle in any other toyota the booking amount is 2k but here its just 1k. Staff here is very polite and are not in a hurry. They do not force you to buy anything extra. James is an absolutely wonderful person, he helped in every process to buy a vehicle and clearly informed me about the details and features of the vehicle. He made sure i get the vehicle as soon as it was available. During delivery of the vehicle he showed me all the features of the vehicle and explained how they work. Lee helped to get the best additional features for the car, which are helping me during my work. Thank you everyone for helping me and getting my car ready so quickly.
I bought my dream car from Chadstone Toyota. Jerry is the best manager ever. He is very kind and helpful. Strongly recommend that dealership to all buyers.
I have now had 2 amazing experiences purchasing cars from Chadstone Toyota. From Kieran in sales to John in finance and Jerry the sales manager, every step was easy, enjoyable and uncomplicated. A very professional outfit with great customer service. I have recommended Chadstone Toyota to friends who have purchased from the as well and said they had a good as purchasing experience as me. I’ve had both cars serviced there now, communication is excellent even get a video from the mechanic working on your car. Thanks once again. Josh
I had an outstanding experience dealing with Chadstone Toyota. When I expressed interest in a vehicle they were very helpful and vigilant about assisting me - they were also very kind and transparent with me from the outset in terms of managing my own expectations re the vehicle, ownership and finance options. They put a premium on being trustworthy, clear communicators, and respectful to their customers. I dealt with Lee, Daniel and Jerry, and they were all extremely helpful at the various stages of my purchasing journey. This dealership has won many awards recently, and in dealing with them, it’s obvious why.
Excellent service and professionalism provided by Chadstone Toyota. Appreciated the patience and advise given when purchasing my RAV4. Good communications with constant updates till my RAV4's arrival. Many thanks to James and Jerry for making the purchase a wonderful experience. Strongly recommending Chadstone Toyota to my friends.