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Reviews, get directions and contact details for Centrelink

Centrelink
"We can help you access Centrelink, Medicare, Child Support, aged care and veterans’ services. You can do most of your business with us online."
Address: 1242A Nepean Hwy, Cheltenham VIC 3192, Australia
Phone: 13 24 68
State: Victoria
City: Cheltenham
Zip Code: 3192


Opening Hours

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 8:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed


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Reviews
My daughter and I were met by a friendly face and despite having no appointment were given a slot. We were attended to very quickly and Selma was amazing. Friendly, engaging, helpful, patient, kept us informed of what was going on, never gave up. Truly a pleasure to have met you folks and many thanks to the chap on the door who noticed I had dropped a passport and quickly recovered it and called me back to get it. Amazing team.
Contrary to numerous experiences mentioned here, I found the staff I dealt with all to be polite, amicable and empathetic. Was a welcome change that very much stood out from dealings in previous branches, where staff more often than not appeared to have lost touch with their humanity.
Today 26 Oct 22 I went to Centrelink in Cheltenham to inquire about a problem with my payment. My interview was with a lovely lady named Janine who was not only so polite and helpful but solved my problem so efficiently. This lady is indeed an asset to this organisation. Thank you Janine!
I with clinical depression having ongoing specialist management. Since few weeks now l regressed, drinking excessive, can't eat,confused, .... struggle to speak to service officer at centrelink waiting 30mins + every single bloody time. We got regulations most of us are honourable reporting to government services because we receive monitory support. Right now l'm mentally struggling
Went today to ask a simple question, staff member rude, unhelpful and with an atitude that would make them unemployable in the real world. A complete waste of our taxes.
The woman checking people in at the counter clearly hates her job, hates herself and hates people walking through the Cheltenham branch. Shame on you for speaking to people the way you do and treating them like sub species of humans! The person checking in should be a little bit more customer friendly and at least bubbly in their personality. You, on the other hand, are a shameful individual and you need to be fired or moved to a location that doesn’t concern or face customers. Absolutely shameful!
Absolutely wonderful help from the people at the Cheltenham office and the people I've spoken with on the phone. Thank you all for your help. We are incredibly lucky to live in a country where this service is available.
I attended the office this morning to submit some paperwork on behalf of my disabled son. The staff were all very friendly and patient and were handling the multitude of inquiries in a very efficient manner. Special mention to Daniel for his excellent service and professional manner.
I looked at other's reviews and so dreaded the thought of going, but found the staff professional, friendly, fast and efficient.
The lady at the front desk was very rude and belittling, I was quite shocked with how she spoke to customers.
Comment on this business

Directions to Centrelink with public transportation


Nepean Hwy/Centre Dandenong Rd (Cheltenham) 200 meters
828
Nepean Hwy/Centre Dandenong Rd (Cheltenham) 220 meters
828
Cheltenham Railway Station/Station Rd (Cheltenham) 260 meters
828
Cheltenham Railway Station/Charman Rd (Cheltenham) 280 meters
811
812
Cheltenham Railway Station/Charman Rd (Cheltenham) 290 meters
600

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