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Australia Post - Moorabbin Business Hub

  1. Moorabbin
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Reviews, get directions and contact details for Australia Post - Moorabbin Business Hub

Address: 16/20 Bulli St, Moorabbin VIC 3189, Australia
Phone: 13 13 18
State: Victoria
City: Moorabbin
Zip Code: 3189


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
I agree with the negative comments about lack of commitment and customer focus. I have similar experience - I was waiting for my parcel computer to be delivered. I was at home all day, mostly spending time doing gardening in my front yard waiting for a delivery man. I was checking my letter box every hour as I wanted to use that computer that day. No-one came. I checked my email at 5pm and had an email from Australia Post that my parcel could be collected.nWhen I was collecting my parcel next day, I complained and the lady advised me to complete a complaint form.This is not a first time this happened. Australia Post should really improve their customer service because soon they could be out of business. There are a number of currier companies that are faster and cheaper, and people pay their bills online these days, so who needs Australia Post? Selling useless goods at the checkout will not save the business, outstanding customer service will!
Very easy experience. I was a little confused where to collect my parcel and the man at the counter was very lovely, helped me and showed me how to use the parcel lockers :
I am disabled and live in a 1st floor apartment in Carnegie, our intercom is only one way and I can open the front door remotely.nThe delivery guy turned up, rang my buzzer and I opened the door, he kept talking into the intercom then noticed the door was open, he stuck his head in looked then left without delivering my item.nI then received a SMS from Australia Post that I can pickup my item from Morrabbin depot, I have no means of getting there and they were extremely unhelpful and refused to redeliver my item. This is absolutely unacceptable behaviour and discrimination of the worst kind, not happy this is the second time their delivery people did this to me, every one else seems to be able to deliver without problems, the Australia Post postman has not issues with delivering the mail it is only the parcel delivery guys that suck at what they do .
Disappointed with the service attitude.nnPresented a QR code, was told it couldn't be scanned, and was asked for one with a white background. Staff seemed unhelpful, lazy, and lacked responsibility. No assistance offered to find the right QR code.nnAnnoying experience, hoping for better customer respect.
The team at the AP Business hub at Bulli street is amazing. Helpful, friendly, fast, and capable. Our experience dropping off parcels when needed has always been smooth.nnThe on site manager is a star, and their team is amazing. Thanks so much, you're lifesavers for us on a regular basis!
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