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Reviews, get directions and contact details for VicRoads

VicRoads
Address: 77 Corporate Dr, Heatherton VIC 3202, Australia
Phone: 13 11 71
State: Victoria
City: Heatherton
Zip Code: 3202


Opening Hours

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 8:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed


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Reviews
I had my drive test at VicRoads - Heatherton and was quite nervous. Testing officer Denise was amazing! Her calm presence, warm smile, and kindness instantly put me at ease, making all my nerves disappear. I truly appreciated her patience and professionalism—it made the whole experience much more comfortable :nA big thank you to this center as well—all the staff were absolutely lovely!
I had a great experience with my tester, Camille, during the drive test. I was really nervous with the peak-hour traffic and rain, but her calm and professional approach put me at ease. Her clear instructions helped me stay focused, and I truly appreciate her patience and support.nnA big thank you also to my instructor, Derek Lee, whose experience and guidance helped me quickly build my confidence on the road
I had an uncomfortable experience at this VicRoads office. A staff member, Ruth, seemed noticeably less friendly to me compared to the local customers around me. This made me feel unwelcome and made the experience less pleasant. I believe all customers deserve to be treated with respect, regardless of background, and I hope future service will be more consistent and welcoming for everyone.
So I have 2 cars.n1 for summer fun.nThe registration runs out at the end of the month, if I want to intentionally let it be expired for less than 3 months and not drive the car, then start the registration again to save few hundred bucks they will start the date and payment back to the original expiry date.nHow is this so, it is expired by title.nExpired!nnYour gym membership expires, and you start it again 3 months later you pay from that new date.nnIf you get caught by police driving unregistered car, a week after it expired, there is no grace period, you get a big fine plus have to pay the rego fee.nnSo vic roads invents their own meaning of the word expired to suit their back pockets.nnThis is basically a government agency you are not a customer.
When I saw just how long the queue was, I thought I would lose hours, but the staff were incredibly efficient, polite and professional. I had more than 20 people in front of me, and I was served and out of the door in less than 10 minutes. As long as you have all your forms filled and ready, it's smooth sailing.
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