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Reviews, get directions and contact details for Campbelltown Pet & Aquarium Centre

Campbelltown Pet & Aquarium Centre

About

Check out new products & livestock as it arrives, and have access to great facebook only specials. Campbelltown's premier pet store family owned since 1971

Address: 266 Queen St, Campbelltown NSW 2560, Australia
Phone: (02) 4625 1838
State: New South Wales
City: Campbelltown
Zip Code: 2560


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 9:00 AM – 4:00 PM


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Reviews
The variety of products found here is quite good. They will more than likely be able to help you with your pet needs. They have supplies for a range of different pets including reptiles. The prices are sometimes a little high depending on what you're looking for. Most things are quite reasonably priced though. The selection available will not disappoint.
8 years ago (13-09-2017)
I visited here with very high hopes. Online photos are great, the reviews awesome, local and a shop that seemed to be in-touch with customers. Perhaps my hopes were a little too high. Cleanliness: 5/5 Animal Care: 4/5 Customer Care: 2/5 Knowledge: 4/5 Variety (animals & supplies): 4/5 Pricing: 2/5 I am an experienced amphibian, fish & reptile breeder, with experience in pet shops and markets. I want to take this opportunity quickly to say, I am not actively breeding or selling and thus the following review is unbiased and as part of my global trip around the world reviewing Pet shops and aquariums. Recently visited the store. Cannot fault the variety of fish and other pets, with most in fantastic condition. However, I do have a couple of concerns. 1- A golden rule of purchasing ANY animal is DO NOT pick from any terrarium, vivarium or aquarium with visibly sick or dead animals, for obvious reasons (nobody wants to see their little family at home wiped out after adding a friend). I noticed more than 2 very unwell Yoyo (Pakistani) Loach within 5 minutes of being in the store. 2- Certain animals, well overpriced! To give just one example: Neon Tetras were over 40% more expensive than other shops local to the area. 3- The up-selling is horrific! When you run a business which involves direct selling you want to up-sell. Great, but to offer someone else's ordered item to another customer knowing full well said new customer does not need anything anywhere near as sophisticated as the said item, borders on ludicrous. E.g. Simple UV light requested, 2x priced full spectrum marine lighting system offered. I do give credit for staff's readiness to order specific items in. To be fair I don't doubt the staff's ability to give advice, but at every corner pushing to sell far beyond needs can seriously put new hobbyists off from this otherwise wonderful past time. 4- And finally. NO amateur or professional wants to leave feeling as though they have not been handled with care. Forgetting to pay a customer for an animal they bring in for either exchange, credit or cash is not good, being reminded should be somewhat embarrassing. To be honest, whilst the animals are great, the place clean, the animals cared for, a large variety and number of animals, this place misses a chance to really shine. The staff I encountered did not seem interested in myself as a client/ customer unless it was to sell something not ideal and at times came across rude. This industry is for passionate people with a love for all things of natural wonder, unfortunately the only thing to wonder here is whether you can find a different Campbelltown aquarium.
8 years ago (12-12-2017)
Love the displays price is great and the service was great and quality fish
8 years ago (11-01-2018)
get most of the treats and accessories for my dog from here. they're pretty good.
8 years ago (25-11-2017)
Excellent staff, very friendly always available to give some handy advice.
8 years ago (27-11-2017)
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