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Cabrini Hospital

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Cabrini Hospital
Address: 181-183 Wattletree Rd, Malvern VIC 3144, Australia
Phone: (03) 9508 1222
State: Victoria
Zip Code: 3144


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
We waited in the emergency room for 4 hours, only to find out before we could see the doctor we needed to get a blood test. Nothing was communicated when we arrived and got checked by the nurse. The blood test would have taken another hour and a half to get the results before we could even get admitted. My 88 year old father had waited for 4 hours before we gave up. We also 6 other patients give up and walk out the door. The nurse actually joked when we came up and said “are you leaving me too?”. This is honestly not acceptable.nnSo disappointed by the lack of staff they have. They don’t communicate the process, they just expect you to pay $510 out of pocket and wait for 4+ hours to get emergency treatment. For a private hospital you would expect a higher level of care.nnI would not recommend this hospital.
My wife has recently spent several days as a patient at Cabrini. She was in terrible pain when admitted, amid a flurry of preoperative tests, but all the medical people she dealt with were fantastic. Competent, caring, and the entire staff were all so gentle. They looked after her so well. Every aspect of this hospital was flawless. Even the coffee shop was the best of its kind I have ever seen. Ùnbeatable!
Staff are all amazing. Thank you for taking such good care of me after my operation and i think you are all heros. Everyone is so friendly, helpful, very patient and understanding even if they really given a hard time from grumpy patients. Very professional. Food was so yummy too like a 5 course meal.
I had two elective c-sections at Cabrini. I cannot fault the experience, as my c-sections were elective; I was able to book in my delivery time and arrived at the hospital with my bags which felt very similar to checking into a hotel. The medical professionals were fantastic during the surgery, I was then taken care of by the midwife team who were incredible. I stayed for 4 nights each time, with most of the time spent in the newer Gandel wing; the food was good with large portions. There was also a snack room which I could hobble to which had soft drinks and snacks. The midwives were able to provide me with pre-mixed formula and new disposable bottles so I could top up my feeds whilst I was waiting for my supply to increase. They also had a pump and new pump parts which I was able to use. I think it was well worth the out of pocket cost.
I attended Cabrini Malvern on Mon 26/08/24 at 12:00 noon for a Gastroscopy with Mr Raymond Yap.nnI wish to give feedback on a nurse who attended to me during my stay ... her name is Stacey. We complain when services are bad, but we don't give feed back when we see excellence.nnStacey at first checked me in ... I commented to her on her fast and efficient check-in. Unfortunately Stacey took that as a negative and explained that there were many patients going through on that day and that she needed to be fast. I said my comments were meant to be complimentary as it was wonderful to see her speed.nnThen later Stacey attended to me in Recovery, and then in Discharge. I saw that Stacey was fully across many patients and was fully up-to-date with details of people that she had only the need to be across for 4 hours, and who she would never see again. Her detail to many patients situations and her attention to detail blew my mind.nnStacey is a brilliant multi-skilled nurse with great patient interaction. I'm unsure if Stacey is a team leader, but she displayed tremendous attributes to be one, if not more!nnI hpoe this email is shown to Stacey to provide hugely positive feedback to her. I took great delight in seeing her attention to detail, and I have to admit she reminded me of my own energy and efficiency in my earlier years in IT. It was a delight to observe her in action! Indeed, I made a comment or two about her to a patient next to me in recovery, and he echoed my sentiments.nncheers Peter
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