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Reviews, get directions and contact details for Botany SuperClinic™ PUBLIC HOSPITAL

Botany SuperClinic™ PUBLIC HOSPITAL
Address: 260 Botany Rd, Golflands, Auckland 2013, New Zealand
Phone: 09-277 1660
State: Auckland
City: Auckland
Zip Code: 2013


Opening Hours

Monday: 8:30 AM – 4:30 AM
Tuesday: 8:30 AM – 4:30 AM
Wednesday: 8:30 AM – 4:30 AM
Thursday: 8:30 AM – 4:30 AM
Friday: 8:30 AM – 12:00 AM
Saturday: Closed
Sunday: Closed


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Reviews
Came here to get my wound on my foot looked at which I cut with glass clearly needed stitches got there and was seen 6 hours later was then told xray had closed to they couldn’t stitch it then they said come back tomorrow so I did, they then said it’s too late to stitch as the skin was dead so they just cleaned it and bandaged it and called it a day, had about 4 check ups for cleans, I was concerned about the black skin and how it wasn’t healing at all even after a week later, so got seen by a doctor he numbed it cleaned it PROPERLY and stitched it, he said he had no idea why no one stitched it earlier the skin was still fine to stitch and if i left it abit later we couldn’t fix it. Got told by multiple different nurses that it was fine and no stitches needed. It was literally a deep open wound and they just slapped a plaster on it. Pretty disgusting and makes me think how many other people this has happened too. Doctor said this is easily infected and is very serious that it wasn’t taken care of. 6 stitches over a week later and I am not going back. Disgusting don’t care if it’s busy, take care of your patients mate oh and to add no crutches either! They just expected me to hop around, so I went to my gp where they actually look after you and got some. Bs
The clinic is loacted inside Eastcare, just turn left instead of right. It was quite easy when seeing a specialist. Checked into the front desk and then was prepped before seing the specialist. Didn't take too long after the scheduled time.
Went in to the clinic on Saturday, my personal experience was great! The nurse I initially saw was very empathetic to my situation and seemed keen to help me in any way she could, she was friendly and we shared a laugh or two while she wrote down my symptoms and a bit of my medical history. She was very thorough with the questions she asked and took the time to really listen to and understand my responses. Then it was back to the waiting room for a little while. The next lady I saw was a Nurse Practitioner. She expressed concern at my symptoms and carried out further examinations until she was happy she had isolated the issue. I was prescribed medication and told she would be in touch regarding any further results. I felt assured that everything had been thoroughly assessed and went home feeling much more relaxed.
I recently ruptured my Achilles at netball and we went straight to A&E because our doctors aren't open on the weekend. It's an ACC injury and yet I was charged $100 on my first appt without the crutches which we borrowed and today 2 weeks later I was asked to go back for a fracture clinic and was charged another $119. This is so unreasonable, I rang the local east tamaki healthcare and they don't charge even casual patients as it is covered under ACC. While the service was awesome, how is an organisation able to charge $119 for the same services I can get for free elsewhere. This is so unreasonable and for this reason alone I wouldn't recommend you go here for any treatment, even if it is an emergency. Also, the wait on my first visit was 2.5 hours, I probably would've been better off going to the hospital.
Not happy about the outcome of yesterday's consultation with a Doctor from this clinic his attitude was a sour point and to be refused treatment was definitely a time waster. The previous Doctor that attended my Granddaughter for an ingrown toenail was so good and his Attitude oozed with confidence . Definitely go back there, it takes one to spoil it for the others.
the nurse named rosie is super impatient. Plus measuring blood pressure can make your arm numb totally and left side chest pain. She just dont stop typing whenever i told her how painful it is. Im still feeling the pain 6 hour after the measure. Omg
Weekly Covid Test to leave Auckland for Essential Services. Friendly staff. Never fun having a Covid test.
Good, quite but sometimes hard to find parking as it also has a GP and xray facility and a pharmacy with labtest at the back of the building.
Unfortunately the dental place shares the same receptionists! The Asian lady receptionist could work on to becoming a little more friendly.
The doctor I seen does not listen drove an hour or so and left feeling unheard and disappointed.
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