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Reviews, get directions and contact details for Boronia Door Centre

"We are the leading supplier of Doors and Door related products in the Eastern Suburbs of Melbourne.Our objective has always been supplying our Customers with personalised service using our extensive knowledge and practical approach.We have a Showroom full of choices including Contemporary, Traditional & Heritage Doors. Whether your style is Modern, Californian Bungalow, Hamptons, Edwardian, Victorian or Cottage we can provide you with an Entrance door to compliment and enhance your home.We also specialise in Barn Doors and all internal doors, Steel Security Doors & Aluminium Sliding Doors. We have a great range of door handles, locks and all door hardware.Installation available suburb dependentCommercial & Trade Sales welcome."
Address: 8 High St, Bayswater VIC 3153, Australia
Phone: (03) 9729 2299
State: Victoria
City: Bayswater
Zip Code: 3153


Opening Hours

Monday: 7:30 AM – 5:00 PM
Tuesday: 7:30 AM – 5:00 PM
Wednesday: 7:30 AM – 5:00 PM
Thursday: 7:30 AM – 5:00 PM
Friday: 7:30 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed


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Reviews
We recently got our sliding door changed to French doors with a doggie door added, what seemed like a super difficult and expensive thing for Door Plus was easy with Jo and the team, great advise and options and Chris did a great job on the installation 1 day ahead of schedule. Thanks guys!
Very happy with there service. We called The Door Centre to get a quote. Very easy to deal with competitive pricing and polite. We went down the showroom to see the display that we requested a quote for. With some friendly advise choosing a selection of door handle and hinges, we went ahead and ordered the our new frame and door. There fitters that came where polite and fitted our new frame and front door with ease. Thankyou again to management!
No service, zero response, you call them no one answers. I don't know how they can stay in business, they're just lazy. Came into their office and got given a business card with the "proper" email address, still heard nothing.
I wandered into this shop to browse after receiving a quote from another door installer. The customer service from Mel was amazing and the options and range huge. I was able to get a cheaper quote, larger door and faster installation from Boronia doors than the other big brand store so decided on the spot to go with it and pay deposit. I am so impressed that only 2 weeks later we have our new door and side lights installed already! The installer Chris was a friendly and likeable guy who did an amazing and professional job. He even installed a digital lock I'd purchased elsewhere at no extra cost. 5 star service and a very happy customer here. I highly recommend Boronia Doors. Thanks guys! *Before and After photos. We decided to we will stain and finish ourselves so new door pictured with raw finish.
We had a door installed today by sub contractors hired out by Boronia Doors. Until today our experience with your company had been wonderful. However today was a completely different experience. Your door installer Neil swore, and screamed at my mother, calling her crazy, over the phone because she called your office to inform you that one of the men had been looking through the items on our deck. This was all caught on our camera system. The way he spoke to her was completely unprofessional and uncalled for and after being informed that he is your usual installer we will be unlikely to use your business again. It's a shame because we are so happy with our custom order door, and your office team was truly wonderful.
Had wood and security doors just replaced. Competitive pricing, good quality, good advice in store what to buy. No upselling. Very happy doors and particularly the trades guys doing the install. Couldn't ask for better service and job. Well done.
I have been here twice in the last few months. The customer service was terrible or non existent both times. The first time I went, one gentleman was very friendly, but handed us over to his colleague who just wasn't interested in helping us at all. I was interested in a door behind a display and he didn't bother coming out from behind his desk to see which one I was asking about. I had to point in the direction of the doors I was enquiring about, I still don't know if we were speaking about the same door. As for the glass I liked, he told me he'd call me back about it, I never heard back. I went again this week, knowing exactly what I wanted, ready to purchase there and then. There was a couple in the store who a sales person was busy with. So I patiently waited, but after quite some time waiting without any sales help from someone else or even just an acknowledgement, I left. They actually do have some lovely doors and glass to choose from, and I like to support local business so I was very disappointed . But, I'll be buying from Bunnings for the second time again after this.
What a fantastic experience to deal with such a professional company. Our new sliding doors look fantastic. The whole process, from attending the showroom, quoting process and final installation was faultless. The staff, from first contact to the installers, were courteous, prompt and a pleasure to deal with. All this with a very competitive price means I can highly recommend the Boronia Door Centre.
We absolutely love our new door and are very pleased with the entire process of dealing with Boronia Doors. After a poor experience with another door company we were a little hesitant in trying another company. Mel was really helpful when I visited the showroom, assisting me in choice of door and reassuring me it would definitely be installed as per booking date. Chris carpenter arrived on time, was friendly and professional and did an excellent job of installing our new frame and door. The price was very reasonable and I would not hesitate in using their services in the future.
Terrible customer service and communication. Doors ordered and deposit paid in November. Confirmed installation in January only to be told when I followed up on install day that they hadn’t actually ordered them yet. 5 days later told me it would cost more. Three weeks later I followed up again to find out what was happening and was given an install date in late February. The afternoon before the booked install I called to check if install was still on - yes but you have to pay the invoice first. Having not been sent an updated invoice I asked for this. Invoice was wrong but I paid it anyway. Installation was great and went off without a hitch. If you get a quote from here, check that all of the hinges and door handles are on your quote.
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