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BIG W Karingal

  1. Frankston
  2. Cranbourne Department Store

Reviews, get directions and contact details for BIG W Karingal

BIG W Karingal
Address: Cranbourne Rd & Karingal Drive, Frankston VIC 3199, Australia
Phone: (03) 8793 3308
State: Victoria
City: Frankston
Zip Code: 3199


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 8:30 AM – 8:00 PM
Wednesday: 8:30 AM – 8:00 PM
Thursday: 8:30 AM – 9:00 PM
Friday: Closed
Saturday: 8:30 AM – 7:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
Big W Karingal is a nice store with bright lighting, making it easy to browse. The place is clean and tidy, which creates a pleasant shopping environment. However, the selection isn’t very extensive, so you might not always find what you’re looking for. Overall, it’s a decent store for quick visits.
Always easy to navigate. Just wish they had more staffed counters. The queue was 10 deep.
The customer service was absolutely horrendous, from the makeup section to the balloon section. Was waiting 15+ minutes to grab my balloons from the counter after waiting the required 15 mins to get them sorted. All the workers ignored me when i was waiting to grab them as I was looking at them on the counter waiting for me to collect, and I was just treated horribly by the staff which i’ve never really experienced before. Some of the other staff were absolutely lovely though. Won’t be coming back.
Absolutely disgusting service from front door greeter. Abysmal attitude and customer service skills. If it’s 6:10pm and you close at 6pm, SHUT THE DOOR. Doesn’t matter if there’s a customer, you can open the door when they are leaving!
Purchased two pairs of work pants, it was great till I was stopped at the front of the shop by a post pubescent kid who asked to see my receipt. He thought he was a bit important and took issue with me when I said I didn't have one due to me using my rewards card and the receipt was on my phone. He looked less important when I simply walked off after he declined to step aside and chat with me about it.
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