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Bevilles Jewellers | Knox

  1. Wantirna
  2. Wantirna Store
  3. Noble Park North Jewelry Store
  4. Wantirna Jewelry Store
  5. Knoxfield Jewelry Store

Reviews, get directions and contact details for Bevilles Jewellers | Knox

Bevilles Jewellers | Knox
"At Bevilles, we believe that beautiful jewellery can help people feel fabulous! With more than 80 years delivering quality and affordable jewellery to customers we are passionate about the special moments jewellery can bring. Located in Knox, visit us today for a wide collection of diamond rings, engagement rings, men's and women's watches, earrings, necklaces and more!"
Address: Westfield Knox, Shop 1013, 450 Burwood Hwy, Wantirna VIC 3152, Australia
Phone: (03) 9887 4800
State: Victoria
City: Wantirna
Zip Code: 3152


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
It was a nightmare at Bevilles, 15/09/2022 at 6:00 pm the lady who was serving me, short height with black hairwas very rude and helpless, calling her self shop manager and same time calling herself a lawyer she was trying to scare me that she knows everything being a lawyer. She didn’t return my item as it was clearly mentioned on the invoice return accepted in 2 weeks and made a false excuse it’s look likely been worn. On asking about shop policy She ripped my invoice and on requesting to print a new invoice she called the security. She should learn some manners, customer service and should know the shop policy. Horrible experience. Please don’t waste your time there at knox Bevilles. I peacefully returned my item at other Bevilles shop.
Catherine and the team are great. Looked after a watch return for me.
If I could give a zero I would. I did a click and collect order and went to pick my items up from the store at Knox. At first the older lady on the desk was lovely and wished me a happy new year but as soon as I said I have a Click and Collect to pick up, she quickly walked away! I thought she didn’t heat me so I walked over to where she went and she just pointed at me to sit over there. No help what so ever. So clearly after you’ve purchased something they don’t give a f@&#! Rude, useless and definitely should not be working in customer services. Well I won’t be back…EVER
The lady who served us was incredibly rude. She was a short brown haired lady who had a massive attitude. We were in the store on the 30th January 2022 at 10:33am. Please teach her how to treat customers.
I wish I could give zero star, I went there to increase the size of the ring that I bought about a year ago, the ring was over $1500. I was expecting a better customer service. The lady who served me was very rude when I said I want to increase the size of the ring, she replied without hesitation "do you have Arthritis?" what kind of customer service is this!!! how come she thought she can just comment on that. I am not sure how she got that idea either as I do not have Arthritis, and even if someone has it, it is so unprofessional and disrespectful to comment on that. I really wanted to make a official complaint but my partner said let it go, it does not worth your time. It was the most horrible experience I ever had. I will never go back there again ever.
Awesome service with a smile If you need any help... Cathryn is the lady you want to see!! Not only is she a big softy but she is very compassionate about her job, her staff & her customers. Thank you again to the team at Bevilles Knox. Kind Regards Mathew
It was ok. I didn't like how the sales lady pretended that she was giving me a great deal but wasn't meant to. She quickly took the price tag away and said she'd try to work something out for me. I was given the price that was on the tag as I got a glance at it before she took it off. It was a clearance item and listed at the same price online. I don't like people who treat me like a fool. This left me with an unpleasant opinion of Brevilles and their sales tactics. I wish I could remember her name, all a can recall is that it began with S.
My experience at Knox bevilles has been fantastic. All the staff are friendly and extremely helpful. I ordered a locket through Percy and its estimate d time for arrival was 3 weeks it came in less than 2. All the staff were excited when I picked it up and Percy cleaned my chain so the locket looked amazing on my chain. I couldn't be happier thanks Knox Bevilles!
Bevilles Jewellers where do i start! I purchased an Engagement Ring for my partner back in 2016. From 2016 to NOW i have sent the ring back 3 times as the Diamond's fell out all 3 times. We then got a offer to pick another ring so as we did selected a bigger ring and obviously not much more than what i paid for the first ring. So i think 3 months after selecting the ring it fell apart. So 2 Rings and sent back for repair 4 times. We still now haven't heard anything from head office stating how they would look after us and how they want us to be happy considering. HONESTLY people we have been neglected and forgotten about and i think it's absolutely disgusting that they don't communicate with there customers.. We are now left with bad memories and no happy ending.. WORST PLACE EVER.
I will NEVER shop at this store again! I visited the store today and they completely ignored me for 25 minutes, so I left! They need to desperately teach their Staff about Customer Service.
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