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Bevilles Jewellers | Blacktown

  1. Blacktown
  2. New South Wales Jewelry Store

Reviews, get directions and contact details for Bevilles Jewellers | Blacktown

Bevilles Jewellers | Blacktown
"At Bevilles, we believe that beautiful jewellery can help people feel fabulous! With more than 80 years delivering quality and affordable jewellery to customers we are passionate about the special moments jewellery can bring. Located in Blacktown, visit us today for a wide collection of diamond rings, engagement rings, men's and women's watches, earrings, necklaces and more!"
Address: Westpoint Shopping Centre, Shop 2024, 17 Patrick Street, Blacktown NSW 2148, Australia
Phone: (02) 8814 8242
State: New South Wales
City: Blacktown
Zip Code: 2148


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
Eileen in blacktown store is amazing and one of the best sales person I have ever had. Please come and see her. Eileen takes sales out of customer service in retail. She took me and my wife back to our old fashioned high quality customer service, she exudes of warmth, friendly and genuine demeanour. It's a job well done leaving customers feeling satisfied, relaxed and well looked after.. Thank you for making our day.
I visited Bevilles Blacktown today. I had bought a jewellery 2 weeks ago which had issues. Eileen attended me at the store, she went over & beyond to resolve my issue and ensured that I leave store as a satisfied customer. I have known Eileen for a while and keep going back to this store only because of Eileen’s great customer service. Bevilles Blacktown is lucky to have her!! I would like to recommend though to Bevilles to consider replacing jewellery box, which is the cause of lot of isuues.
I do not normally write reviews, however, I write this with the hope that it will help someone to avoid a terrible experience. I would give 0 stars if I could. My partner bought me a necklace with a pendant. This chain ended up snapping, and I took it in to be repaired thinking Bevilles would do the best job as it is their jewellery. When I got the chain back, I noticed it was 55cm. This is 10cm longer than its original 45cm length. I queried this, and Bevilles said there would be a $40 charge to fix the length even though it was their mistake. They said that they did not do anything wrong, and that it had just stretched over time, or I had swapped the chain. Neither of these are true because: a it was 45cm when I brought it in so it could not have stretched 10cm in the week it was being repaired, and the links would have been visibly stretched b. I could not have swapped the chain without purposely ripping it as the pendant cannot be taken off. There were a lot of lengthy back and forth conversations on the phone, and they even called my partner even though I had taken the repair in. I really had to stand my ground and affirm that I had not done anything with the chain - the fact that they would suggest I tampered with it was very unprofessional. What I suspect happened was that the chain was swapped, and the Bevilles' jeweller thought I would not notice. I strongly advise everyone to avoid Bevilles. And, if you already have jewellery from there, do not get it repaired there.
I went to the blacktown bevilles store to exchange an earring that was broken upon its arrival, Angela the store manager was very helpful and assisted me with everything. I experienced amazing customer service from Angela, she was very knowledgeable and friendly. I am extremely happy with the outcome and highly recommend coming here.
Angela from Bevilles had given us an excellent customer service Thank you and highly recommended to see her for any jewellery.
I'd like to say that Eileen is an exceptional employee who has the ability to assist the clients with their purchase any time she is on premises. Beautiful products with excellent service. Eileen has won a customer again
Angela at Westpoint Blacktown is amazing and always gives me the best deals. I won’t shop anywhere else !
Angela at Blacktown Bevilles great service...helped me with my transaction using afterpay.
Hubby and I were served by the loveliest lady named Kathy. She was very polite, saved my bum for mothers day and was very helpful. She had a really great sense of humour in regards of myself boxing up my own items, we made jokes but she was quite busy and I had quite a few items so I didn't mind. I'd definitely shop there again for my jewelry needs
Extremely rude staff … specially the lady who is of south east asian descent. My mum and dad went to buy a watch and my mum had forgotten her fone so she could not show the proof of vaccination so this lady checked all my dads pre requisites and my mul stood outside and found her proof of vaccination in my dads fone and got it checked by another lady before entering the store because that rude lady was not present the one who checked my dads. When they were browsing, this rude lady came running and starting harassing my mum and dad for entering the store without showing proof of vaccine without confirming from other staff who had already checked it. She was extremely rude and verbally aggressive and told my mum and dad to get out of the store and buy somewhere else which was absolutely unacceptable and disgusting behaviour. We are all going to through tough times and there is no need to be nasty to other people. Only because my parents are old and not that fancy and wear turbans does not mean they Are illiterate. They work and earn well and maintain a simple lifestyle. Judging someone on the basis of how they look and talking to them in a demeaning tone is disgusting.
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