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BCF (Boating Camping Fishing) Taylors Lakes

  1. Taylors Lakes
  2. Caroline Springs Fishing Store

Reviews, get directions and contact details for BCF (Boating Camping Fishing) Taylors Lakes

BCF (Boating Camping Fishing) Taylors Lakes
"At BCF, we have everything you could possibly need for your next boating, camping or fishing adventure under one roof. For the campers we have fridge freezers, coolers, gas cylinders and in-store gas bottle refills. Going camping? We have you covered for tents, gazebos and 4x4 recovery gear. We are serious about fishing and have rods, reels, and tackle to suit beginners to experienced anglers. No matter if you fish freshwater or saltwater, we have a lure to suit your local area. If you like water sports we have kayaks and stand up paddleboards, plus we have a boatload of boating gear, fish finders, and GPS units. Shop in-store or online. Get in & check it out!"
Address: 399 Melton Hwy, Taylors Lakes VIC 3038, Australia
Phone: (03) 8361 6559
State: Victoria
City: Taylors Lakes
Zip Code: 3038


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 9:30 AM – 4:00 PM

Update Info

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Reviews
The staff member who helped me today when I visited the store Laura went above and beyond in helping me find everything I was looking for when I was in a rush. The team was very polite and helpful all round.
Had a small issue with an XTM fridge turned out to be my fault anyway, but the staff member 'Rodney' provided excellent customer service and was incredibly helpful.
Purchased an Engel a year and a half ago and bcf Watergardens didn’t want to honour the quoted 3 year warranty. Absolutely no help.
Friendly staff and good range of products. Got 2 gas bottles filled up with no stress as well.
Great store, variety of items to meet everyone's needs.
Excellent customer service,great value for money
Ridiculous Ordered click and collect Arrived at store and the order was not ready nor had it been started. Had to pick my own stock of which items were missing even though they still showed stock whilst I was at the store 2 days after ordering. An employee semi helped me find some stuff. As items were missing I had to find alternatives to which there would be money owing in my favour. 34 degree day, 2 babies and wife just home from major surgery waiting in the car. No sense of urgency or even decency to maybe comp some items or heavily discount. I even added other items to my shopping to see if they would possibly offer. Negative. So to summarise, poor service, poor communication and I ended up spending more money than I should of. Every time I have done click and collect at multiple other stores it seems really badly organised. Get a better system to service the click and collect orders. Disjointed. Some of the above grievances apply to the Braybrook store also. I will have to find a better staffed store. Also to add to how disorganised this is. Not 4 mins after leaving the store I received a sms and an email telling me my order was ready for pick up. Couldn't be possible as I know the stock wasn't there and clearly I had just picked my own order 10 mins before. EDITED - Post discussion with David - store manager. Given the quick response to my issues and a generous offer I have since changed my rating from 1 to 3. Issues will still arise as it is retail after all but with prompt responses and offering to fix any out of pocket expenses I would be happy to give them another try.
Had a look in store for something. Good sized store. Clean and tidy. Good parking outside.
Purchased a rod stand yesterday at this store, while the rep Caitlin was great and could not fault her service, we realised the advertised price online had not gone through the system correctly as the receipt was printing out which she said was happening with some products. She asked her manager/supervisor Dave about this who was standing behind her and he told us “that’s googles price, not ours, not our problem”. Went to the Coburg store the next day and they simply rectified the issue and matched the price which was advertised in store and were very helpful
A gentleman by the name of Tyrone was of great assistance. He gave me the right advice and also spooled 2 of my reels. Great customer service. Will definitely be going back.
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