Bank of New Zealand

Reviews, get directions and contact details for Bank of New Zealand

Address: 80 Queen St, Auckland, 1010, New Zealand

Phone: 0800 275 269

Website

State: Auckland

City: Auckland

Zip Code: 1010

Opening Hours

Monday: 9:00 AM – 4:30 PM
Tuesday: 9:00 AM – 4:30 PM
Wednesday: 9:00 AM – 4:30 PM
Thursday: 9:00 AM – 4:30 PM
Friday: 9:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Been here in a long queue, just want to withdraw SOME coins. ATM is not working for coins....

 7 years ago (21-03-2018)

I measured time when I saw the queue: 21 mins on a Friday at 2pm. 14 people waiting 3 staff working. Lots of people leave when they see no progress.

Do the maths:
15 mins * 10 people = this branch wastes 10 hours of people's lifetime per hour by letting them wait in their queue.

 7 years ago (23-03-2018)

Two Indian staff at the Exchange counter  around 11:30 AM 10/05/17. The younger staff should definitely improve his manners and I didn't feel warmth when he provided the service to me. I said thank you but he didn't respond ( this is absolutely BS attitude). Will choose other place to change my money next time. Please recruit your front line workers carefully and first impression is extremely important and this is just a kind reminder to BNZ so that this will NEVER EVER happen again. (You are potentially losing customers as your staff upset customers.) There are so many choices for forex why do I have to choose you??? LAST BUT NOT LEAST, THE EXCHANGE RATE IS NOT COMPETITIVE AT ALL. AS TODAY 1 USD = 1.44801622 NZD ACCORDING TO GOOGLE, I SHOULD HAVE GOT AROUND $94.12 RATHER THAN MERELY $89.03.

 7 years ago (18-09-2017)

Very friendly and helpful staff! Great layout and design! Nice big screen to watch and some items to read (like The Good Report) while waiting in the queue. 

 8 years ago (20-04-2017)

Nice roomy branch and feels modern and friendly

 8 years ago (08-09-2016)

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Bank of New Zealand

Reviews, get directions and contact details for Bank of New Zealand

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