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Ballarat Health Services

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Ballarat Health Services

About

Ballarat Health Services has been providing quality care for the Ballarat and Grampians region for more than 160 years.

Story

Ballarat Health Services has been providing quality care for the Ballarat and Grampians region for more than 160 years.

We work to improve the health and well-being of our patients, their families, and our community.

Ballarat Health Services is a total health care provider.

That means we care for patients and the community with a comprehensive range of general and specialist care, across every key medical and healthcare discipline, including: Acute Care, Sub-Acute Care, Residential Aged Care, Community Care, Mental Health Services and Rehabilitation Services.

Mission

To deliver quality care to the communities we serve by providing safe, accessible and integrated health services resulting in positive experiences and outcomes.

Address: 1 Drummond St N, Ballarat Central VIC 3350, Australia
Phone: (03) 5320 4000
State: Victoria
City: Ballarat Central
Zip Code: 3350


Opening Hours

Monday: 11:00 AM – 1:00 PM, 2:30 – 8:00 PM
Tuesday: 11:00 AM – 1:00 PM, 2:30 – 8:00 PM
Wednesday: 11:00 AM – 1:00 PM, 2:30 – 8:00 PM
Thursday: 11:00 AM – 1:00 PM, 2:30 – 8:00 PM
Friday: 11:00 AM – 1:00 PM, 2:30 – 8:00 PM
Saturday: 11:00 AM – 1:00 PM, 2:30 – 8:00 PM
Sunday: 11:00 AM – 1:00 PM, 2:30 – 8:00 PM

Update Info

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Reviews
I injured myself a about 10 days ago, had to go to Emergeny Dept. Everyone was kind, thoughtful considerate and full of compassion. A very special thank you to the Doctor Anna, who looked after and fixed me perfectly. She's one of the best doctors I have ever had the privilege to know. Thank you, thank you. A very grateful patient. Margaret Bradbury.
Had a recent surgical abortion and the whole team were amazing. Everyone I met was kind and explained everything to me clearly. I was very scared about having the procedure done, but I am so grateful we have such knowledgeable and caring doctors and nurses in Ballarat. Cannot thank you all enough
Cannot fault treatment from the outpatients through to surgery. All involved were excellent. However, I was disturbed to find that the ward I was taken to had two male occupants and one other female. I don't think this is appropriate ... should be all female or male but not mixed. Thank you to everyone who looked after me either by phone or in person. regards.
A Dr in ED asked a nurse permission to take my blood, then had no idea how to do it and after a few mins of poking one of my nerves the nurse had to take over I almost asked if she'd rather I give it a go. Sent me home with gallstones and inflamed gallbladder - no information on what to do/not to do/diet changes I might want to implement. Not a great first experience here but glad it was me and not my kids.n** Have since been back through ED, few days stay, did not encounter that other Dr, but did meet quite a few other lovely doctors and the nurses are amazing!! All of the staff in 3 North were so kind and made sure I was on the mend before sending me home can't thank you enough!!
I had an awful birthing experience here from start to finish. The list of let downs felt endless.nThe midwife Heather was the most scattered person I’ve ever met, and it seemed like it was her first day on the job leaving me frustrated and with zero confidence in her. My husband actually started to jump in to deliver my baby because he felt she was so incompetent.nThe junior doctor stuffed up my blood work which led to me missing out on the epidural I was waiting for which was heartbreaking at the time. She also mucked up my Canula insertion and I had to do this twice. When I delivered my baby, all I could do was cry from how awful the whole experience had been as opposed to how happy and overjoyed I was to finally hold my baby.nAfter delivery I was put in a freezing cold shared room which felt like a prison and only a pathetic thin blanket was given to me when I asked for something warm. This was in June 2024 and it honestly felt as though they don’t have heating at night!nI missed out on dinner because I was asleep when they brought the meals around so was given Vegemite on crackers which is all they could find me.nI couldn't sleep because they make you leave your doors open and the noise levels were ridiculously loud.nI was made to stay an extra night with my baby so they could monitor him for potential problems overnight, except that they didn’t do any monitoring!nThey also mucked us around when it was time to be discharged from this hell hole so that we were left waiting for hours for no real reason.nI had two good midwives there I appreciated Annie and I think Bertie was her name, otherwise I have nothing but bad memories and bad things to say.
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