Australia Post - Waverley Gardens Post Shop

The service was terribly slow.. I dont understand what makes them slowing the service while all that I want just to picked up my parcel.. While the other staff also busy chatting with the customer did not even care about the long queues or having sense of urgency..
1 7 years ago (17-01-2018)

Excellent service !!! Staffs were very friendly and helpful !!! Are you serious people!! I have been in this area for a long time and knows the crowd ! Mostly grumpy 😡 and unhappy ! Don’t take it on the staffs !! Get a job n life !
5 7 years ago (20-03-2018)

Just a friendly call to inquire about passports, the staff that answered, was soooo rude, she did not let me finish, she interrupted stated "I can't do I can't do", and hung up. Absolutely poor communication phone service.
1 7 years ago (13-01-2018)

I bet all the negative comments here are all referring to only ONE tall asian man in his 40's-50's,definitely the rudest australia post staff we have ever encountered. He doesn't belong to the frontline as his customer service is ZERO.The experience my friend and I had with this particular man was very terrible.on their online website tracking stated parcel is awaiting collection and upon collection this man told her parcel is not yet there when my friend said about the tracking that its ready for collection he said it wasn't really there and even said that she should used the post office where her address belongs to.Terrible!Terrible! It would've been okay if we were treated rightfully explaining to us that we have to wait a little bit further we can understand that because we have been nice when we approached him. other staffs are nice and approachable ONLY this man is the problem of the store.
1 7 years ago (23-12-2017)

The worst customer service that I have ever encountered. This rude man had the audacity to yell at me 'can't you read' when trying to lodge a passport application. My suggestion is to avoid this post office at all costs. I finally went to the Brandon Park where I was treated respectfully by an extremely helpful woman.
1 7 years ago (21-10-2017)