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Reviews, get directions and contact details for Anaconda Launceston

Anaconda Launceston
Address: 180 Cimitiere St, Launceston TAS 7250, Australia
Phone: (03) 6345 4500
State: Tasmania
City: Launceston
Zip Code: 7250


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
Really disappointing Customer Service Anaconda. I'm a member of their Loyalty Club but it appears that loyalty is a one-way street. I purchased a number of items online on a Friday I then discovered that those items on the Monday were then on special at a significant discount and at a total price that is $101.99 less than the price I paid, I contacted Customer care twice via email to see if it would it be possible to be credited the difference as the items had not yet been shipped. After not receiving the feedback promised in the automated reply for almost a week I tracked down the customer care number only to be told that there is no way to refund the difference all I could do is take the items into the nearest store for a refund and reorder them after that which in its self is problematic as more than half the items still haven't turned up. All in all, this has been a very disappointing experience particularly when you realize the items were purchased are for a registered charity.
7 years ago (09-03-2018)
Fantastic customer service yesterday. Had an awesome guy in the bike department. Couldn't of helped me more. Even loaded my purchases into the car in a very busy carpark. Very helpful. Well done.😊
8 years ago (08-12-2017)
Makes you pay for parking straight up but does not have card option if you happen to be out of change. Miserable experience.
7 years ago (24-04-2018)
Good staff, helped me pick a tent for my son.
7 years ago (27-02-2018)
Great store staff willing to help walked out with me with my tent .
8 years ago (01-12-2017)
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