Alive Pharmacy Smithfield

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Address: Smithfield Shopping Centre, 140 Captain Cook Hwy & Kennedy Highways, Smithfield QLD 4878, Australia

Phone: (07) 4038 8900

Website

State: Queensland

City: Smithfield

Zip Code: 4878

Opening Hours

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 8:00 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:30 AM – 4:00 PM

Update Info

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Reviews

Been there since bub was 1 month, ask today to sign a photo for her passport, this was refused quite not nicely. Never going back!

 8 years ago (30-10-2017)

Great local knowledge and very friendly!

 8 years ago (08-12-2017)

I've had two bad shopping experiences at "V Pharmacy" and am now getting the chance to voice my upset.  In 2015 I had come down with a bad head cold and went to buy an antihistamine, I was asked to produce some form of identification like a drivers licence.  I produced a current and valid drivers licence albeit from Dubai and only because my Australian one was in the post, which clearly gives proof of who I am yet I was told it was not acceptable!  I left without any medication though clearly not well.  I vowed then to never shop there again. 
This year 2016 and me now working at Smithfield, I  arrived at work at 8:45 to open the shop on Tuesday 1st March and discovered I had left my glasses at home - I rushed into "V Pharmacy" and hurriedly chose a pair of glasses.  The cashier did the transaction for me even though the glasses did not have any price tags.  I paid $21.95 and was charged $2.00 transaction fee, which I only discovered after I had later attempted to make the exchange.  
When I put the glasses to use I was unfortunately faced with the simple fact they were not doing me any good as I felt nauseous using them for even a very short period.  Out of desperation I got my son to bring me my own glasses, which he did by 10:00am.  I did not get time to return to "V Pharmacy" to do an intended exchange until early the following Monday.  As I explained my dilemma to the cashier, I pulled the glasses, in perfect condition, from the original case, she interrupted saying "oh you've taken all the tags off" I replied "I beg to differ there were never any tags on them" I gave my original till slip, she went to her manager and came back to basically tell me that because the vision indicator on the glasses and the slip differed I could not have bought them there!!  
All I had wanted to do was exchange them, I did not appreciate being told I am liar - I angrily told her to keep them and the money. They however know where I work but have not attempted to resolve the issue and are happy to keep my money!  Really, their uncooperative approach will gain them a life time of bad publicity for a mere $21.95.  I for one will never recommend "V Pharmacy" to anyone ever!!

 9 years ago (04-07-2016)

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Alive Pharmacy Smithfield

Reviews, get directions and contact details for Alive Pharmacy Smithfield

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