Aitken's Saddlery

Great service, team & stock! Last visit I went in to 'quickly pick up' my beautiful new saddle... #Where'dThatHourGo how does that happen? #HorseStoresAreTardis'sInDisguise Without-a-doubt I recommend #SaddleFittingWithGraeme

WARNING NO REFUND POLICY !! I bought a bridle for a horse I had just recently got and it was to large, tried to return it and they had no size down available so I asked for a refund due to needing a correct one urgently and was refused my money back. Extremely rude service after, I sent an email and never got a reply so I called and she had read it but stated she thought I would read into it more and eventually hung up on me!! Extremely rude and unprofessional service couldn’t recommend them less.

I can never fault the Aitkens team, always incredible service and never fail to put a smile on my face! They go above and beyond for me and do their best to cater to my requests!

We dropped in for look after spotting Aitkens from the motorway as visitors from the ACT. What a treasureland for horsepeople! Huge range of gear and clothing with friendly, attentive staff. Hope to be back.

I've never walked out of this store without a smile on my face. They always go beyond and above. Customer service levels are fantastic, staff are always friendly and helpful. Thank you Aitkin team for taking good care of me and now my clients too. A wonderful range of products. Store is always kept clean and tidy. It's a pleasure to shop with you guys!

Been in there on numerous occasions and have been greeted with poor service and unhelpful staff. If you’re not standing at the checkout, they don’t want to know you. I’d rather shop online now than go to the store. Better prices and service elsewhere.

Terrible service and false advertising !!!! I I went in to buy a pair of Baxter shoes because they were on sale the photo on the internet showed the blues ones that were on sale got to the check out and they said they are not on sale i showed the picture and they said no you have to click on the picture and it showed red and blue and they were the only ones on sale two sizes what a joke !! Then they took 10 minutes to try and print out a receipt one machine wasn’t working and the other till she had turned off so i didn’t even get a receipt.Oh that’s right you have a No return policy so what’s the point of a receipt !!! would not recommend spending your money at this place horrible horrible service and over priced anyway!!

Super friendly staff and a great range of products

Team are very helpful. Always checks for stock or items if they are unavailable

Great range of products, well priced plus knowledgeable and friendly staff. Carpark can fill up quickly. Didn't know the area but roads were easy enough to navigate, just off Pacific Motorway.