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Access Canberra Service Centre

  1. Tuggeranong
  2. Australian Capital Territory Local Government Office

Reviews, get directions and contact details for Access Canberra Service Centre

Access Canberra Service Centre
"Dedicated quiet period from 9-11am weekdays to support vulnerable Canberrans."
Address: Scollay St, Homeworld Shopping Centre, Tuggeranong ACT 2900, Australia
Phone: 13 22 81
State: Australian Capital Territory
City: Tuggeranong
Zip Code: 2900


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
06.01.2023 9.32am - 11am I went to do my license , I got a ticket waited, I was assisted by a man whom was very helpful, he asked me to fill in some paperwork while I was waiting, so I filled it to a point, as some of my papers were expired an wanted to double check at the counter, thinking I would get help. Waiting 9no in front of me!! Counter 8 jackie She Made me feel little because of my age and how long it took me to get my license, She didn’t want to help me finish off my paperwork it would have taken no longer than 2 min. I explained I waited to see her/anyone to make sure I was doing my papers correct, She told me they were busy and to go ask the lady that helps when u first walk in, let’s not forget I already got help and I was waiting to see someone at the counter an it was a guy when I first come in!! I was tired to argue or defend myself I just finished 3nights, of night shift with emergencies to be greeted with a small mined person like Jackie !! Thanks to Jackie I waited over an hour to be seen again …. Lucky this time I was greeted …. by a lovely man @ COUNTER 3 he went over all my papers with me doubled checked everything was correct, he continued to support me with positive words, helping me complete my license without making me feel little. COUNTER 8 you were rude to me I hope you get more training on how to treat people. Even when it’s busy !! Thank you counter 3
Had my Driving Test at 10:20 on 30/01/23, the instructor was very humble and polite and made me very comfortable all the time during the test. Thank you Team Tuggeranong, Access Canberra.
Quick and easy to register my cat, no waiting time.
Absolute joke! Got in at 8:15 well before the doors open. Told by one team member I could definitely get my license changed interstate and told at the count after waiting and hour and a half I had to go to Victoria to update my license first. You would think with such an important thing there would be company wide training on such things.
Best Access Centre. Hands down. Very helpful and friendly staff. Whole process was very efficient.
Well organised customer service process. Friendly efficient staff. So refreshing to have such a good experience dealing with the bureaucracy.
Way way slow in serving. Numbers were being called at random out of sequence. Very few staff serving
The staff were great, if only the Web sites matched the information needed to help the staff. Filled in all papers before atteeonly to find the details needed on the website did not match that the staff needed. Had to do it all again.
Very friendly atmosphere and what a smooth transition I had moving a QLD licence to an ACT one. All smiles everywhere that includes the very respectful security guard. They knew exactly what they wanted and I had the paperwork to provide based on the inputs provided on the access Canberra website. I went during lunch hour so that I can get the maximum out of the service. A no nonsense place with order and structure. Its situated at a convenient location too.
Website says You need 2 ID + proof of Address to Change your interstate license, After waiting for 3 hours They said i need one more proof of id -_- Services NSW is far better than Access Canberra, Even ACT Digital App is rubbish
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Access Canberra Service Centre map

Directions to Access Canberra Service Centre with public transportation

Soward Way before Scollay St 120 meters
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Homeworld Soward Way 120 meters
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Soward Way after Athllon Dr 150 meters
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Athllon Dr before Reed St 210 meters
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Athllon Dr opp Dept of Human Services 240 meters
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