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Access Canberra

  1. Woden
  2. Australian Capital Territory Local Government Office

Reviews, get directions and contact details for Access Canberra

Access Canberra
"Dedicated quiet period from 9-11am weekdays to support vulnerable Canberrans."
Address: 3, Cosmopolitan Centre, 21 Bowes St, Woden ACT 2606, Australia
Phone: 13 22 81
State: Australian Capital Territory
City: Woden
Zip Code: 2606


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
Really great service.nEvery time I go in, the staff are really nice and I have got my things resolved very quickly.nEfficient ticket system in place and easy to get there off the bus.
Served by an arrogant and rude staff in the counter number 10 at around 10am on Wednesday 7 August 2024. Additionally, my concerns about my service were brushed aside, leaving me feeling frustrated and undervalued as a customer. It's disheartening to see such a lack of professionalism in a place that relies on customer satisfaction. I hope management addresses these issues, as a friendly and respectful atmosphere is crucial for retaining loyal customers. Unfortunately, I won't be returning anytime soon.
I have found this place to be the rolled gold standard of government customer support. From the moment you arrive and are assisted checking in, to the efficient and super helpful, polite and accommodating staff. Everyone who has ever served me seems to go out of their way to be pleasant and helpful. Well done
I recently had the pleasure of being assisted by Farhan from your Access Canberra Service Centre Woden Team, and I am truly impressed with the exceptional service I received. Farhan went above and beyond to resolve an issue I was facing, and his dedication to helping me was evident throughout our interaction.nnHe was not only professional and knowledgeable but also incredibly patient and understanding. He took the time to listen to my concerns, provided clear explanations, and ensured that I was completely satisfied with the resolution. Thank you for his efforts, what could have been a frustrating experience turned into a positive one.nnI wish to extend my heartfelt thanks to Farhan for his time and outstanding service. His commitment to customer service made me feel genuinely appreciated as a customer. We need more customer service agents like him, who are willing to go the extra mile to assist people and make a real difference.nnThank you once again, Farhan for your exemplary service.
Some staff seem unhappy or depressed with blunt-tough facial expressions, maybe due to not feeding brunch or an unpleasant failure. Any emotional discrimination or frustration will be impolite in front of customers.
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Access Canberra map

Directions to Access Canberra with public transportation

Woden Interchange Plt 1 60 meters
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842
Woden Temporary Interchange Plt 6 Arrive 150 meters
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Woden Temporary Interchange Plt 4 150 meters
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5
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Woden Interchange, Platform 6 160 meters
831
842
Woden Temporary Interchange Plt 6 160 meters
902

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