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Reviews, get directions and contact details for YMCA Hostel

YMCA Hostel
Unassuming rooms & dorms in an informal hostel with a communal kitchen, a patio & a TV lounge.
Address: 20 Pitt Street, Auckland CBD, Auckland 1010, New Zealand
Phone: 09 303 2068
State: Auckland
City: Auckland
Zip Code: 1010


Opening Hours

Monday: 7:00 AM – 11:00 PM
Tuesday: 7:00 AM – 11:00 PM
Wednesday: 7:00 AM – 11:00 PM
Thursday: 7:00 AM – 11:00 PM
Friday: 7:00 AM – 11:00 PM
Saturday: 7:00 AM – 11:00 PM
Sunday: 7:00 AM – 11:00 PM

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Reviews
I stayed in a private room. It was a good room with everything I needed. There are obvious improvements that could be undertaken in this hostel such as new carpets, better storage in bathrooms/showers etc. I’m afraid there may have been bed bugs in my sheets - I woke up with itchy bites all over my feet. Good location and overall would give a 2.5 or 3 out of 5.
I arrived at the hostel at around 1 am having been assured by them that they had 24 hour reception and someone would be there to let me in.nWhen I arrived there was no-one to let me in. I rang the bell for about 5 minutes. There were some young women who let me in. Then I rang the bell at the desk for about 10 minutes. Nothing. Nobody there. No sign to say reception temporarily unattended.nFortunately my partner who had already checked in had given me the room number so I was able to go to the room.nThis was a frightening experience and disappointing because they had assured me reception was attended.nIt's also bad for security if you have guests letting in other guests. I could have been anybody gaining access to the premises.nI complained to the Manager the following day. He was understanding. The person who was on duty that night was negligent by not being there and allowing a woman to be left on the street in the middle of the night.nUnacceptable.
Rooms on level 2 are noisy and might be sleep disruptive until you get used if you stay that long. One side of the building faces a fire station with scary launches during your sleep. The other side faces a busy crossroad with all sorts of vehicle noises any time of day/night. Windows are single-glassed.nI'm not sure if other levels, haven't stayed there, but provided the reasoning don't expect much better.
Mold mold mold. The bathrooms I used had no vents so the constant showering has lead to mold on the ceilings. The dryer in the laundry room vented directly out the back in simply into the room. After our single load the room was as wet as a rainforest post rain in direct sun. Hot, wet, and sticky.nnAlso if you’re planning on doing any cooking just know you’ll be shoulder to shoulder. The five story hostel has two kitchens truly no larger than a camper van. On top of that, they loan on their dishes which means that guests don’t want to leave their plates or utensils to dry in a common area and rather bring the wet kitchen stuff into the dorm rooms.nnThe cleaning crew does an amazing job but the absolute basic nature of the hostels set up and kitchen regulations are just not plausible for any daily cleaning crew to tackle. Upgrades are necessary for this location. If you just need a night or maybe two and don’t want to cook while you’re here this can be your budget spot.
Have stayed here on 3 different occasions all for 3 nights and with large group bookings due to coming from an organisation.nnEvery single stay I have had a bad experience in some sort of way. Though it is tolerable.nnCons:n- Staff/customer service. Staff are friendly depending who you get. But they are so unorganised no matter how many times they change managers. Due to being a large group booking we planned months and months in advance. Yet we arrive and rooms aren’t ready and I have to give them my own planning sheet because they can’t find who’s situated in what room.n- BUGS. Had people in my group complain that there were bugs everywhere in their room. Though i’ve seen complaints about bedbugs in some reviews luckily we did not find any but cockroaches yes! We were on the TOP floor and yet cockroaches got to the room. This shows that cleaning needs to turn into deep cleaning.n- DONT LOSE YOUR KEY. Due to a large group booking someone was bound to lose their key to one of the dorms. While yes that is our own fault. We were told a previous time we stayed that the lost key charge would cost $115 - which is understandable keeping in mind getting a new key cut + the electronic part to open the door. BUT this time round it became $250. Which is a large exaggeration on how much a replacement would actually cost.n- Breakfast also sucks. Grab and coffee + pastry across the road at Gusstops instead.nnPros:n- Bed is actually quite comfyn- Could fall asleep surprisingly easy even with city noise and nearby emergency services.n- Downstairs entertainment area vending machine, pool table, ping pong, tv, etc.n- Snack and drinks are affordable.n- Good location for being close to central like Queen St and Viaduct.nnNotice how I put the cons first.nOverall, while the place has good amenities and are somewhat accomodating, I hope I won’t be back but sometimes life gets you and it might not be in the budget for our organisations next event for better accommodation.nnIf you are a traveller/backpacker it is BEARABLE for a couple of nights. Don’t stay any longer. There’s other places for even $10 more that are better.
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Directions to YMCA Hostel with public transportation


YMCA 10 meters
105
11T
11W
132
18
195
209
WX1
Auckland City Fire Station 20 meters
Vincent Street/Pitt Street 60 meters
80 Greys Avenue 90 meters
CTY
Vincent Street/Pitt Street 90 meters

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