Yi Cart Asian Supermarket

Very disappointing experience.nnI picked up a cardboard box from the area where empty boxes are usually kept to check if it was empty. It wasn’t, so I put it back and went to my car to get my shopping bags.nnA man in a high-visibility vest immediately said, “Don’t steal. The boxes are all full.” I was shocked by the accusation. If the box wasn’t available, he could have simply told me instead of assuming I was stealing.nnWhen I questioned his behaviour, he told me, “Shut up, go away,” and said he would be watching me. I later tried to report the incident to the manager, but no one was available, and I never received a callback.nnI expect to be treated with respect, not to be accused of stealing for simply checking a box.

The cashier’s attitude was extremely rude, unfriendly, and honestly quite mean. We came all the way from another city hoping to buy some products to take home, but the service completely ruined the experience.nnHere’s what happened: after we finished shopping, we went to the checkout. Since we had quite a few items, I placed the shopping basket on the counter, which is something I’ve always done when checking out at supermarkets. The cashier just looked at us without saying anything or scanning the items, so I wasn’t sure what she wanted. I then started handing the items to her one by one while my partner continued paying, and I went next door to buy some meat. When I came back, my partner told me she had gone to the car to get our shopping bags. While she was away, she overheard the cashier complaining about us to someone else because we had put the basket on the counter.nnIf I had done something wrong, I would have appreciated being told directly. I’m always happy to follow a store’s procedures if someone explains them politely. Talking negatively about customers behind their backs instead of communicating with them is really unprofessional.nnI hope the store can provide better customer service training for its staff. It was a very disappointing experience, especially after travelling from another city to visit.

The store is large and well stocked. Lot of different choices of Asian foods. Clean and modern. Would have given it 5 stars but disappointed by pricing policy. I was charged more than what was showing on the shelf.

Amazing shop with so much variety. Fresh fruit and meat is great. I highly recommend.

I was looking for my permanent shop for fish so I checked this out. I'm taking pictures so my wife could see it but the lady in seafood area said it's not allowed. I'm not going back here. Better somewhere else thanks.

Directions to Yi Cart Asian Supermarket with public transportation

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