Lotus Supermarket

We regularly purchase grocery from here. I bought a pack of 500gm tamarind which had a strand of long black hair. I took the item to complaint about it but the staff was negligent and unaccountable of it. They made it a matter of refund. We were not there for pity $5. Keep that with you. My husband was polite then I overheard staff discussion which was so just about the money not for their mistake. I was not feeling well that time otherwise I have approached NZ authorities at the same time. Pathetic service being arrogant and claim us to be respectful. Now I found the invoice at home. I will complaint it to higher authorities of NZ.

I wish there is option for zero star.nnI wonder how staff have lerned to put Apple and onion togather in one bag! Very rude answer when ask for separate. We used to be regular customer, almost 2-3 times per week but i don't think having such behavior deserves to revisit. Have had same rude behavior from same staff with glasses in past but we thought she might have bad day but i believe management doesn't want to improve.nnAlso as of being advertised as supermarket, i believe you should have sustainable solution to put produce in something - for free - atleast to show. Obviously at a time of pricing, cost of bags have already been counted, definitely supermarket are not for charity.nnBehave - give respect as we gave you - we are paying at advertised price - not asking anything for free.

Affordable prices compared to other storesnYogiji is also same as Lotus as per pricesnVariety of products and producesnAlmost everything you want from your kitchen to bathroom to Mid night snack

Lotus Supermarket is one of those places that can immediately bring back a piece of India, when you step inside.nnIt can be a one stop shop place for anyone looking for a good place to restock their pantry with Indian/Pakistani food products.nnThe store has a variety of options, right from grains and pulses to snacks and sweets. They do have counters in the entrance offering fruits, vegetables and other products on discount.nnThe frozen sections have a good selection of Dairy products, frozen savouries, sweet treats, batters and ready to eat foods. Frozen Indian fruits and vegetables are also available.nnThe spice and grains section has almost all the spices and pulses we require for cooking Indian dishes. The meat section has good quality Halal Cut Meat the meat section is open until 6:30 Pm only.nnIt is a pretty big store where you can almost get everything. Overall things are nominally priced and is a must visit for an Indian grocery haul.

I bought a paneer that was still within its expiry date, but it had already gone rotten. I informed the staff, but they expected me to bring it back instead of properly addressing the issue. Very disappointing experience. Food quality and customer safety should be taken seriously.

Directions to Lotus Supermarket with public transportation

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