Woolworths Johnsonville Mall

Great little super market. Organic, gluten free and vegan food is a little limited but it is growing. Also starting to stock more low alcohol / alcohol free options. Parking out front of the mall or around the back. Will do free personal shopper / pick up for orders over $75. Recommend using Kiwiwallet cash back for online orders.

Pickup was not ready at expected time. When asked if its going to take too long no proper time has been informed. Ended up waiting another 45mins. Because someone realised that no one is actually working on the milkruns. Asked the pick up drivers who were waiting for delivery and they said they usually take this long. They are either not focused or they need extra staff very bad experience when its come to pickup. Even if they are busy they will not give you the time so that you can come and pickup later. Where as countdown tawa i had a totally different experience.

Nice vast space but the mall itself is but run down

The store was clean and well stocked. We didn't have any problems finding what we wanted. Our only complaint was with the teller. He was impatient and abrupt when serving my elderly mother. Which made my mother feel self-conscious and old.

Why do checkout staff no longer read the total? Then today when I asked what it was, the operator just tapped t he screen and said ‘it’s up here’. I replied that I didn’t have my glasses and so couldn’t really see it properly and could she read it out loud - to which the response was a giggle. How is this funny? Absolute abysmal ‘customer service’ so I won’t be going there again. Seriously, it’s not hard to read out the total amount. In fact, it’s part and parcel of the job! No consideration at all.

Directions to Woolworths Johnsonville Mall with public transportation

---