Warehouse Stationery Silverdale

Not by any fault of the staff but I have had a couple recent visits that left me feeling a bit time wasted. Got a controller that broke first use I was able to get a replacement and the staff were lovely about it and then I went to get some brown art paper which was showing as in stock on the website but it wasn't avaliable when I went in store two days in a row the staff did check for me as well and said it might have still been in storage. Great staff despite the issues. I also got a photo printed for Valentines and it came out amazing.

Would give zero stars if an option. Went there at 5pm today to pick up a photo. Myself and another lady were waiting behind a mum and daughter who were taking for-ev-er. The young guy serving them was doing his best, but the other staff member Gale could see there was a queue and did absolutely nothing to assist this poor guy. I even saw the supervisor hovering in the background and she made no attempt to come and assist alleviate the queue. After standing there 20 MINUTES Gale decided, in her own sweet time, to come and serve me. Not wanting to be labelled a Karen, I didn’t say anything but honestly are these people clueless? You need to employ staff who understand the concept of customer service and train them properly. Not impressed.

If it were possible I would give zero stars for service. Huge queues and one person serving. Only waiting for 4 photos and left after an hour with no photos as tired of waiting. Now have to make another trip. Pathetic.

Warehouse stationary silverdale will not answer their phone. Been calling all day regarding an order I placed. Costumer service isn’t great. Also tried emailing which they responded to quickly only to ask for my order number then not respond.

Don’t expect your call to be answered. After 6 minutes of no answer I did a little trial to see how long it would ring before anyone answered. I gave up at 40 minutes… staff in store are very friendly though.

Directions to Warehouse Stationery Silverdale with public transportation

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