Think I.T.

Great support from Think I.T.! Great knowledge and ability to resolve issues that arise - fully recommend!

Great IT service from Ross at Think IT. Prompt attention to request with careful remote guidance to resolve communication technical issues. Customer greatly relieved!

Takes 4 days to reply my calls. Made a huge mistake which resulted our company can't function for half a day and still want to charge us for their own mistake.nnEvery time I launch a ticket, I put my request in. When the technician calls, I expect them to fix my problem. But often they just keep passing on the same job to other technician because they can't sort out the problem. What is the point of asking me the purpose of the call, launch a query ticket but send me a technician who can't fix my problem but costing my time?nnYou guys need to sort out your own Team, every company is busy not just you guys. Is frustrating when my company can't operate properly and I am stuck with you guys waiting hours for a respond.

ThinkIT team are amazing. All questions or requests are dealt with professionally at all times. Their escalation and assistance is dealt with in a timely manner. I highly recommend them to your company.

We have been using ThinkIt for over a year now and have nothing negative to say. We deal with Lawrence & he is so reliable & result driven. Always had quick positive responses.

Directions to Think I.T. with public transportation

---