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Silver Fern Rotorua Suites & Spa

  1. Bay of Plenty
  2. Rotorua

Reviews, get directions and contact details for Silver Fern Rotorua Suites & Spa

Silver Fern Rotorua Suites & Spa
Laid-back hotel offering simple suites with whirlpool baths, plus a spa & a BBQ area.
Address: 326 Fenton Street, Glenholme, Rotorua 3010, New Zealand
Phone: 07 346 3849
State: Bay of Plenty
City: Rotorua
Zip Code: 3010


Opening Hours

Monday: 7:30 AM – 9:30 PM
Tuesday: 7:30 AM – 9:30 PM
Wednesday: 7:30 AM – 9:30 PM
Thursday: 7:30 AM – 9:30 PM
Friday: 7:30 AM – 9:30 PM
Saturday: 7:30 AM – 9:30 PM
Sunday: 7:30 AM – 9:30 PM

Update Info
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Reviews
Great Stay – Excellent Service and Family-FriendlynAfter a nightmare experience at another motel, we were relieved to find this place. The manager was incredibly accommodating and made sure we were comfortable—especially with kids in tow. Our family had a pleasant stay and we’ll definitely recommend this place to others.
Our go-to place in Rotorua!nnWe’ve stayed at Silver Fern Motel multiple times, most recently with my parents-in-law, and it never disappoints. The rooms are always cozy, clean, and comfortable. The large spa bath is a real highlight — perfect for relaxing after a day of exploring Rotorua.nnThe staff are consistently professional, welcoming, and friendly, which makes all the difference. It’s clear they care about their guests and take pride in the place.nnIf you’re visiting Rotorua, this is the place to stay. We’ll definitely be back.
We stayed there on the night of 12th October. We had booked this room based in Google reviews. But to our shcok this place was no where close to Google reviews. TERRIBLY DIRTY ROOM.n1. Spa was dirty, mouldy. Has snails, slugs amd cockroaches around the tub.n2. Rusty fixtures.n3. The rod on which toilet roll was hung was wobbly and rusty.n4. Toilet flap was wobbly.n5. Bathroom was mouldy, didnt have proper ventilation. Cubicle door would jot shut.n6. Bath towels had blood stains on them.n7. Noisy fridge.n8. Broken furniture.n9. Stains over dinning table, ottoman, surfaces.nMany more to list.... but above are major ones.nWe dint bother complaining at the reception. But we gave out feedback while checking out. And receptionist just had to say okie.. After checking out we got a call in an hours time. To our surprise reception accused us for leaving room shabby. And for using the sofa come which was in the room. We slept in our bed in bed room. But she kept on insisting that the senior house keeping staff won't lie to her. But we as a customer lied to her by using thw sofa cum bed, when we didnt even touch it. We just agreed to pay $25.00 as we didnt want to waste our time. Plus we took it as a donation to small business. We generally like to invest in small business but not when they rip off our hard earned money.nnThis place is hyped I Google for nothing. Our experience was not even one percent of what is mentioned on Google. Please do not stay here they are other hotel brand which offer clean room, good service at better competitive price. I would not even give this place one star. Zero star if there was an option.
Upon arrival in the late afternoon, the concierge who was on was extremely helpful and obliging with all our inquiries that we decided to choose this location. He explained everything that we needed to be aware of, Inclusive of even bringing us our spa robes later in the evening when we decided to book massages. My sister and I were happy with the staff especially after the last place we had stayed in Hamilton.nnRooms clean, spacious and warm. No traffic can be heard,no neighbours either.Basic kitchen, all clean and organised, even a small stove top. Shower/spa was awesome, toiletries lovely, except our 3/6 toiletries available were empty, but we had our own.nnTV says 50 plus channels but we could only get 15 LOL.nnMassages on sites were really good too.nDefinitely will re book if we return to Rotorua. We stayed in a 2 bedroom, with electric blankets too.
Good location in town. Check-in was quick and they were very helpful in explaining local attractions and places to eat. Parking was easy. Rooms are a good size. Nice powerful showers. Little kitchenette with microwave and fridge, toaster and kettle. Very nice for a few nights stay.
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Silver Fern Rotorua Suites & Spa map

Directions to Silver Fern Rotorua Suites & Spa with public transportation

Fenton Street - Fronting No.307 150 meters
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Marguerita Street - Fronting No.17 200 meters
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Marguerita Street - Fronting No. 18 200 meters
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Hilda Street - Fronting No. 22 200 meters
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Hilda Street - Fronting No.27 230 meters
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