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Jaycar Electronics Rotorua

  1. Bay of Plenty
  2. Rotorua

Reviews, get directions and contact details for Jaycar Electronics Rotorua

Jaycar Electronics Rotorua
Address: 3A Fairy Springs Road, Mangakakahi, Rotorua 3015, New Zealand
Phone: 07 346 0370
State: Bay of Plenty
City: Rotorua
Zip Code: 3015


Opening Hours

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 6:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info
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Reviews
Absolutely wonderful service - took faulty Ghetto Blaster in to Jerome last Wednesday: replacement arrived at my home in Taupo this afternoon from Lower Hutt branch.nThat is excellent service, thankyou very much Jerome.
I can't thank Thomas from the Rotorua store enough. He went above and beyond the call for me yesterday. I had an issue with my solar panel and power supply which he solved quickly and with an obvious knowledge of electronics that I do not. Thanks Thomas great work mate. Regards Tim
A terrible experience dealing with a disheveled, overweight guy who went by the name of Joe. Couldn't have been more unhelpful if he tried despite having the product I needed which he stated they did not sell. A lesson in product training and customer service would not go a miss pal. You might find better customer interaction with an attitude adjustment, not leaving your customers feeling as though they're an inconvenience
This has to be one of the worst shopping experiences we've ever had. Reading through all the other negative reviews, we're obviously not the only people, who came across this rude and discriminative staff, that wouldn't accept my mask exemption card and made me stand outside the door in the rain, while my husband had to literally battle with staff and management to sort out a purchase he made a few weeks ago.nNot only were these people most unfriendly, they also don't know a lot about their own products. We had been sold the wrong item by staff no. 7799, who had guaranteed us that this item would be most suitable for our needs.nIt turned out though,  that it wasn't doing what we were told it was going to do, therefore it was useless for us.nMy husband asked for a refund and was told in the most rude way, that he wasn't gonna get one, because the shop had a 7 day return policy. The item though was bought as a present and had only been opened just recently. That of course did not interest the Jaycar staff the slightest. My husband was also not offered a replacement and had to leave the shop,  with a useless item and 369,- $ short.nPeople, if you have the chance to use a different store, do so.nWe decided to drive over to the Tauranga branch, where we were welcomed with a smile, no questions about face masks and got our refund for that very same item.nJaycar Rotorua has definitely lost two more customers, we'll never set a foot into that shop ever again. Appalling !
I'm going to have to be honest. The new sales representative today was great and knowledgeable. Approached him with a previous query I had brought to the store before with no real suffice, but this time around the new employee was able to identify the problem and even work out the correct Wattage I require for my application. The previous sale representative I dealt with was older and seemed to be anxious most of the time and was honestly a bit of a struggle to interact with. Much pleasant and surprising experience this time, around.
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Jaycar Electronics Rotorua map

Directions to Jaycar Electronics Rotorua with public transportation

Lake Road - Fronting No.156 150 meters
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5
Old Taupo Road - Fronting No. 14 150 meters
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Lake Road - Fronting No.155 160 meters
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5
Clayton Road - Fronting No. 65 200 meters
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7
Fairy Springs Road - Fronting No. 32 210 meters
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5

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