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Silicon Tree Computers

  1. AUK
  2. Auckland Computers
  3. Auckland It Services & Computer & Laptop Repair

Reviews, get directions and contact details for Silicon Tree Computers

Silicon Tree Computers
"We can help you with all your IT needs. All our technicians are experienced and qualified to help you from doing full IT upgrades to data retrieval. We also provide services such as Hard drive replacement, RAM upgrades, resolving Windows problems, resolving Apple problems, Data loss Screen replacement, keyboard replacement, power adapter replacement, resolving "computer won't start" problems, and resolving blue screen error. We also do Password retreival for all PCs and Mac."
Address: 1230 Great North Rd Point Chevalier , Auckland 1022, AUK, NZ
Phone: 09 849 3309
State: AUK
Zip Code: 1022


Opening Hours

Monday: 09:00-17:30
Tuesday: 09:00-17:30
Wednesday: 09:00-17:30
Thursday: 09:00-17:30
Friday: 09:00-17:30
Saturday: 09:00-17:30
Sunday: 09:00-17:30

Update Info

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Reviews
Recap of below: Avoid this place. Rude owner, overpriced junk. Scam-like practices. I don't normally one star places I've been to unless I've had an experience that I feel warrant it. For background, I run a two monitor set up, both previously through DVI-D cables into my old PC. I had recently upgraded to a graphics card that didn't have DVI output and while one monitor had display port input, the other only had DVI. I went to this shop yesterday 12/05/2020 as I was excited about getting my monitors all hooked up, and had called before I went over to see if they had the cables in store. He said he had both of the cables that I needed display port male to male & hdmi male to dvi male so I went over to pick them up. He charged me $45 for each cable display port 5m and hdmi-dvi 1.5m which was ridiculous to start. PBTech sells the 5m display cable for $20 and the 1.5m hdmi-dvi cable for $10. I wanted to get it up and running ASAP, so I didn't mind paying the extra money as a premium to get the items now. Also supporting local business after the COVID shutdown. The display port cable worked perfectly and that's how I'm writing this review, but I called the owner back to explain that the hdmi-dvi wasn't working, and it wasn't the monitor as it was plugged in 10 minutes before hand to the older computer, using a different DVI cable. He gave me tips on what could not be working, I listened and retried them I have a Bachelor's in Computer Science and work as a Cloud Engineer, so these suggestions were pretty entry-level to IT but still no success. I then went into the store to get a refund for my purchase as the cable wasn't working, to which he gave me $35 check which I contested. He then said I didn't know how to use the cable, and he doesn't sell defective items and then refused to test the cable in store. I decided to cut my losses and take the $35 check, as it was clear the conversation wasn't going anywhere. Can't imagine actually getting something 'fixed' here.... Edit about a week later: Purchased a similar cable from another shop, worked first try...
No problem here repaired a phone that I was told should be binned, great service.
Repaired the software issue I had with my desktop computer, good to have a local repair shop to support thanks Dennis for all your help and see you in the future.
Service was ok the owner Dennis is very friendly also I found his charge out rate was very reasonable I would happily use them again.....
Stay away. I support local people..but this guy was extraordinary. Like those road trip movies where the crazed mechanic destroys the car then holds the wreckage hostage.. weirdest service experience ever. Had to physically grab my phone off him..5mins away on new north Rd..shop fixed it in 5 minutes.. No charge.
Professional service - quick repair, came back second time for phone good fair price. Highly recommended.
This man is rude.He wanted me to clean my computer box.So , I replied, should I take it outside and wipe it.He said said I am am not getting it and carried on.I said can you clean it for me? he said yes, but in my own time.He carried on.He reminded me of Steptoe and Son.Mr Steptoe himself.I did not argue.I said God Bless you.I took my business to Eden Computers.19 Third Ave, Kingland.Phone 09 638 8188.Excellent service.He took my computer in.Told me exactly what I needed.Its with him now getting fixed and will collect at 3 pm today.Last Message"STAY AWAY FROM SILICON TREE COMPUTER". not worth the headache.
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