Rydges Rotorua

The hotel was amazing but some of the details were a bit lacking.nThe room was nice, the amenities were good and the check-in process was very smooth.nBed was sturdy, they give you enough pillows and the hair dryer was very powerful.nThere is no opening hours sign for the pool closes at 9:30pm, they ran out of gowns/pool towels and the bath is slippery make sure you use the anti-slip mat. My partner nearly fell and had a concussion.nI had an allergy to the shampoo but the body wash was really nice.nThere was a parking officer to help us with the parking which was very nice.nMake sure you get the buffet breakfast! We got a deal with the room which made the breakfast around $22 each person. I have been to may hotel breakfasts around the world but this is the best hotel breakfast buffet I have experienced by far for this price. Definitely check it out!

We stayed at the renovated side, room view and furnishing are as advertised, very pleasant and well worth the money.nNice attentions to details, eg, soft/firm pillows, pool towels, filtered water machine, mountain bike room and sustainability $10 credit for skipping housekeeping. Bathroom is less updated compared to the rest of the room yet spacious and functional with drying line across the bathtub, our swimwear were perfectly dried overnight for another dip into the heated pool and jacuzzi. Staffs are very nice, courteous and responsive. We enjoyed our stay thoroughly!

Flash if you're looking at the building front on. Flash lobby but the rest of the building is a little run down.nnThankfully we didn't need the heat pump going during the night as it was noisy, but it was nice to arrive to a warm room as the heat pump was going for us.nnNice warm pool. Our young son loved his first proper swim in a pool.nAlso 2 spa pools.nnStaff were professional.

I’m not one to leave bad reviews at all but felt such a need to write this. We were so excited to stay her but upon checking into our room we noticed blood and snot smeared on the wall. We let the staff know, in which they moved us. It took an hour to sort this which was rather difficult with a 3 month old that needed to sleep. Cleanliness must be an issue as they new room they moved us to had food on the carpet. Ran out of soap and body wash also, we only stayed for one night. Lovely hotel with nice staff but cleanliness definitely needs improving. The air in was so loud and there were also cups and utensils left in the open corridor . Checkout was at 11, although I had a worker which appeared to be a cleaner open the door at 10:40 while I was breastfeeding.

Filthy rooms, appalling standard of cleanliness. We found toys belonging to the previous guests on the floor of our room. The carpet has probably never been cleaned. Even a used coffee mug was left on the table and the toilet roll in the bathroom wasn’t replenished. The bathroom clearly had not been cleaned. By far the dirtiest hotel room I have ever stayed in. The only reason I am giving the hotel 2 stars is because the breakfast was average, with more choice than I had expected. Overall, not staying at this property again and would never recommend it to anyone.

Directions to Rydges Rotorua with public transportation

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