Copthorne Hotel Rotorua

We came here for our min moon, I had my mum call them a week prior to our stay to let them know she had paid for a bottle of wine and chocolate, was a little disappointed that when they arrive they didn’t say anything to us even tho the lady said she would make a note of it, the week prior. The bottle of wine that was already paid for wasn’t even in our room and my mum had to call them to get it sorted out, so a little disappointed in that area considering it was our min moon, the pool is also way to hot for the summer, it would of been nice not to be so heated, but I will say the breakfast staff were amazing, we didn’t realise that breakfast was over at 9.30 on the first morning and we arrived as they were cleaning up but they still accommodated for us which was really nice, but I don’t know if I would stay here again, definitely not like that photos they put online

We booked this super last minute after changing plans, The bed was comfortable, but the hotel overall felt very tired and outdated. The pool had missing tiles & could be a safety concern, and the gym was disappointing, with a leaking roof and outdated/broken equipment. The staff were lovely and welcoming, but the shared facilities and overall presentation were very basic. Additionally, the photos online are not an accurate reflection of how the hotel looks in person, which was quite disappointing.nWe could also hear a guest next door snoring, and above room when they went to toilet.

First impression was not favourable but. surprise check in was exceptionally pleasant help around the vast premises was also great room was dated but clean neat and tidy. The Staff were amazing and helpful and friendly.

Worst hotel I have ever stayed at . Room was so hot that I couldn’t sleep until midnight . Rang reception to find out if they could provide fan . They gave me a fan which had 2 minutes automatic timer set . Had to call them again to replace it .nBed is super uncomfortable as well .Any toilet would be in better condition than this properties.nBreakfast is so bad that my six years old even said is this the only option available ?????nEven the fruits were straight out of can tin there’s literally bacon , packeted hash brown , boiled /scramble egg . Baked beans , precooked sausages , few stale looking bakeries and that’s it .

What makes a hotel very hospitable is a great staff. Megha the receptionist at the Copthorne Rotorua made this trip memorable. She works long hours and doubles in many capacities and is excellent in each. The hotel is quite central, good large rooms which open to a large courtyard with lemon and cherry trees. It has an inviting warm water swimming pool. The dining areas are spacious and comfortable. Loved this hotel .

Directions to Copthorne Hotel Rotorua with public transportation

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