Plymouth International

We celebrated my parents' 60th wedding anniversary at the Orangery restaurant, and it couldn't have been more perfect.nnA huge thank you to Victoria for arranging a beautiful table in the conservatory - it was a wonderful surprise and made the occasion even more special. The setting was stunning, the food was superb, and everyone had a fantastic lunch, especially my parents.nnThank you for your kindness, thoughtfulness, and excellent service. You helped make a very special family celebration truly unforgettable. Highly recommended!

Rooms are OK except the long black hair in the shower and on the floor.nRestaurant food is great and delivered promptly to your room for room service.nIf you need to leave early the reception is not open till 7.00am with no visible drop box for your room key. Luckily the restaurant is open and they are happy to help. I had to ring to get my bill for meals after I had left. The reception staff are very friendly though .

Where to start...good and bad.nRenovated rooms are nice, bed was really comfy, fresh milk.nnPool area, its the little things - lots of unsupervised kids in pool, i understand the usual, but it got very noisy and loud even with the windows closed.nnThe outdoor area lacked any staff attention, leaves in the pool, dishes sat out all day. The spa was half empty the entire time we were there and in the morning the furniture was still scattered around. There were never towels for the pool in the gym cupboard as mentioned in the room so you had to go to reception in your togs. Clearly no one had come out to set it up for the day, It wouldnt take much to have staff come out every few hours to check the facilities, top up the spa and clean the area.nOutdoor furniture needs a revamp, with missing cushions, no loungers and a lack of placement.nnBreakfast hot dishes were really good, compliments to the chef, continental was canned fruit, a sad fruit bowl and a few cereals, some fresh cut fruit and pastries would go a long way. The dining room is very dark, needs brighter decor.nnI have stayed many places in NP and I dont think I will return. It could be so much better.

I was very grateful to be able to check in early, and the staff were friendly and genuinely helpful throughout my stay.nnUnfortunately, there were a few issues that affected the overall experience. The room doors seem to have gaps, which meant you could clearly hear people talking outside. It looks like a newer system has been retrofitted, but the workmanship didn’t seem to be completed to a high standard.nnIn the bathroom, there was noticeable mould in the silicone and some areas of growth. It appeared that part of the silicone had recently been replaced, while other sections still needed attention. The water pressure was also quite low.nnOn a positive note, I had a really enjoyable meal at the restaurant, with excellent service.nnOverall, I would rate the stay 3 out of 5 stars, mainly due to the issues with the door and bathroom. No offence to the staff at all, they were lovely and did their best. I should've notified them but I would've thought cleaners would notice.

Very clean. I believe I stayed in a recently renovated room, but the whole hotel appeared in good order to me when I was there, so I'm not sure how much difference this made.nThe breakfast was good, but not anything nearly better than a good 3 or 4 star hotel; it was fresh and tasty, but not a huge variety, e.g. no pastries for the Continental breakfast.nBeds were comfy, there were decent in room facilities and a nice TV, and the bathroom was well laid out, if a bit small. Amenities were decent and towels were soft and fluffy. All fixtures were solidly fitted.nThe hotel has a decent gym, nice wanted pool and spa pool this was the only thing I noticed that needed a bit of maintenance.nMostly, the staff were very friendly, helpful, informative of things to do in the area and available.nThe location was great for my partner and I. We enjoy walking and the town centre was less than a 15 min brisk walk away, Fitzroy Beach about 10 mins and there were plenty of places to eat within just a couple of blocks, including the hotel restaurant.nI would happily stay here again.