Novotel New Plymouth Taranaki

We arrived late after booking at another venue that was less than satisfactory. The staff were great, fitted us in for a late dinner and the room was brilliant. Easy parking and close to the racecourse and town, dinner on night two was superb with a beautiful eye fillet served by the friendliest staff.nWe will stay again soon.

Our room was extremely comfortable & quiet. Both dinner & breakfast in the restaurant were great & the service spot on. The extra treats given to Accor club members were lovely. We travel to New Plymouth a lot to visit family, this was our first stay at the Novotel but it will not be our last, in fact we are just working on a date to return next month.

We were very impressed with our recent stay at Novotel New Plymouth. In particular we found the staff to all be very friendly, competent and efficient. The restaurant was fantastic- we had dinner and breakfast there- and again, the service staff were exceptional.nOur room was spacious and well-appointed. We found it easy to bike from the hotel to the Coastal Walkway and it was central to everything we wanted to see and do.nWell done Novotel New Plymouth! We look forward to staying again.

Staff went above and beyond, very understanding during a very difficult time and situation. Communication and willingness to do everything they could was top tier could not have asked for more from such a well put together supportive team.nThank you so much.nWill be sending a detailed email to the General Manager to extend my gratitude.

We had a great experience overall! The staff were very friendly, and the parking felt safe and convenient. Breakfast was good, but not exceptional. The only disappointment was being charged extra for an omelet, even though Sunnyside and scrambled eggs were included. It didn’t quite make sense.