Millennium Hotel New Plymouth Waterfront

Just spent 4 nights here.nWhat a lovely place. From arrival to departure the team are so friendly and helpful.nHad a priority upgrade to a deluxe room , A very spacious, clean well-appointed room with views towards the ocean.nBreakfast service was very good, food was lovely and fresh.nthe wait staff very welcoming.nSo central to the city and walkway.nLook forward to our next visit.nThank you.

We spent three nights here. We love the location and the room view of the fascinating Wind Wand on the waterfront.nThe room was very comfortable but it could have been much cleaner. Pubic hair, from previous clients, on the tile floor and mildew in the bathroom was unpleasant to say the least.nThe staff and meals at Salt Restaurant were fantastic. They were very accommodating of my husband's needs regarding PTSD and seated us where he could comfortable.

The WORST experience and service I’ve had at a hotel. Checked in and went up to our room. Room was boiling hot, AC unit completely off, and the mirror in the bathroom was radiating heat. Switched on the AC and left for dinner to give the room time to cool down. It was somehow hotter when we got back. Asked the front desk to move us to a different room, they said no other rooms. Front desk person came up to the room with us and tried to say we hadn’t had the unit set to “snowflake”. We did, but agreed to give it 30 minutes. Unit continued to blow hot air. Front desk was no help at all and offered no alternative solutions. We had to find a room elsewhere on a night where everywhere was booked up. Would absolutely never recommend this place.

I spent two nights here on business and I must say that everything was exciting and excellent. The location of the hotel is quite close to my destination as well as some other business centers in the city. As for the rooms it was excellent and comfortable. But foremost the Duty Manager Sharika Vandhna was highly professional and helpful throughout my stay. Hats of to Sharika. I would definitely recommend this hotel to others for the upcoming trips.nCheers

We had an overnight stop set here in New Plymouth as part of our honeymoon trip around the north island of NZ. When we arrived, service was curt but okay. Upon getting to the room, it was super heated to over 100F 35+ C. We set the ac to 17C and left for dinner. Upon our return, the room had not cooled at all. We went to the front desk to change rooms but he could not. When we showed him the room, he said it should be set to ac which it was the whole time. After 30 more minutes and no change, we decided to leave and get accommodation elsewhere. Would not recommend this location as it left a room with a broken AC unit available to be used by patrons.