PAK'nSAVE Manukau

Pak’nSave ManukaunnI am extremely disappointed with my experience at Pak’nSave Manukau.nnI purchased a food product yesterday and later discovered that its best-before date had expired six days earlier. When I raised the issue with the manager, his response was that the store was allowed to sell products past their best-before dates because there was supposedly nothing wrong with the product.nnI asked him to show me other products on the shelves with the same best-before date or that had also passed their best-before dates. His response was that there were no other products like this on the shelves.nnThis made the situation even more disappointing. Rather than properly addressing my concern, the manager seemed more interested in ending the conversation than resolving the issue. There was no apology or meaningful effort to reassure me as a customer.nnEven if certain foods can legally be sold after their best-before dates, I believe customers deserve transparency, appropriate handling of such products, and respectful customer service when they raise a legitimate concern.nnWhat disappointed me most was the manager’s attitude and lack of accountability. A simple apology and a genuine effort to address the issue would have made a significant difference.nnAs a customer, I expect better from a major supermarket chain. It left me feeling that losing a customer was of little concern to the store.nnPak’nSave Manukau, please take customer concerns seriously. Good customer service is not just about selling products; it is also about how customers are treated when something goes wrong.

We seldom visit this store. But after visiting last weekend I am going to change. There is a turnaround on this. It is much cleaner and tidier. The variety is great. It was very busy over the weekend as expected.nStaff were working like crazy. Despite that it was a good feeling to be shopping there.nHuge parking lot but may struggle to find parking on a weekend.nThe petrol pumps are another add on but most of them are generally broken. They need some maintenance.

Often busy. Sometimes stock runs out but they have a large selection of foods.nParking can be an issue sometimes. Park far away if u have a nice car as customers can be indifferent or simply don't care if they put a ding in your vehicle!nBest to come here at Very Off Peak times and days

Nice place to shop. Clean and tidy. All the shelves are well stocked up.

Store has a different layout to other Pak’nSave stores, but it seems to work. Prices are noticeably higher than other pak n save locations.nJudging by the trolleys scattered across the carpark, the trolley boy clearly had the day off.

Directions to PAK'nSAVE Manukau with public transportation

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