PAK'nSAVE Hornby

The large trolleys there are in a very poor state and difficult to push if you have a large shop up. After trying 3 different ones before even going in, the one I got ended up having a mind of its own by half way through my shopping. So I decided to go and put the 1st half of my shopping through to only get them put into another one with the same issues at the checkouts. It was a busy Saturday afternoon and half the packing stations had one staff member leaning against it watching the checkouts. Had to walk to the far end of the benches to find a spot to pack. So, when I came back to do the second half of my shop, I wanted a newer smaller trolley and of course there were none there so went back to the roof to get my own. Works a lot better than the bigger trolley though but not enough room for a full shop in one. But of course staff we're filling most of the packing benches again watching the checkouts when it came time to pack the second load. Come on guys, get some decent big trolleys. Not only is it frustrating, in a busy shop with a smaller person trying to manage it I would call it a health and safety issue. How about investing in your customers experience there, by at the least providing a trolley that is easy to push and still works well as I put a bigger load in and spend money in your shop. Lift the game.

A really good one for shopping at Hornby. More options and pricing is competitive with other grocery stores in the area. It's easy for the people from Rolleston to come here for shopping.

horrible customer service, I was ringing to ask about an item if they had it and they just didn’t even let me finish and said no and rang up. This wasn’t a one time thing it was few times and it’s really rude.

Going there for few weeks now as just moves nearby,nStore is very nice and clean,nI found staff member freindly.nDeals are always good as well.nHard to get parking during peak hours as it is in the mall.nOverall nice place to shop.

This is the only grocery store I have ever been to that does not have any smaller shopping trolleys available. The only ones they currently have are huge. I actually sustained a back injury bending over putting items in the current huge trollies. I don't know how old, frail or small people manage with them. Not only is it difficult to put items in them, but moving them around the supermarket is difficult and makes less space for everyone. Think about the consumer, that doesn't want or needs a huge trolley, and those that have mobility issues and disabilities. We should have a choice.

Directions to PAK'nSAVE Hornby with public transportation

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