KFC Papatoetoe

Please give our thanks and appreciation for the wonderful customer service we had from the lady in drive thru tonight between 22.30 and 22.45. she was pleasant helpful and friendly. Last time we went we had a grumpy agro lady that was rude gruff stuffed our order up and generally unpleasant. So it was a breath of fresh air to see someone even so late in the night be cheerful and helpful. Did not get her name but she should be training all the customer service there.

Today we went in for lunch after church . We got our food on the tray cause we were eating in . They didn't think to put paper plates and cups on our tray so I was standing their waiting patiently to be served I can see they are busy so I waited . Surely someone will serve me . A lady came and stood not far from me She waited to.. then she interrupt a guy who was going to change the bins and asked him please can I get two cups . He give her the paper cup's I'm thinking okay I'm going to get served next .. he continues with what ever he was doing . I'm still standing their getting frustrated clearly they can see me standing there .. so that same man who changed the bin . I asked him excuse me can I have 4 paper cup's & plates please . Finally .. shit customer service .. never going there again . Rude dudes

I ordered three snack boxes two with popcorn chicken and one with chicken nuggets along with a 1.5-liter Coke Zero from this KFC via DoorDash. The meal was satisfying and filling, though I found the chicken nuggets slightly underwhelming compared to the popcorn chicken. Overall, the food was delicious, and I enjoyed it. I look forward to visiting the location in person to provide a more detailed review in the future.

Came to post review and people who have left reviews already explains everything why the service was poor. Look at the photos how food is all over and sauce is used way too much. Employees actually need to be trained properly to give proper customer service and prepare food accordingly.

This place is a crime against humanity. The food tastes like it was cooked in a washing machine. Eating here was a life-altering experience—not in a good way, but in a ‘I need therapy now’ kind of way. If disappointment had a physical form, it would be this establishment. I wouldn’t recommend this place to my worst enemy… actually, scratch that—I would, just to watch them suffer. Oh, and don’t bother ordering what you want—they don’t serve what you ask for, only whatever sad excuse for food they’ve already made and are desperately trying to get rid of. It’s like playing food roulette, except every outcome is terrible

Directions to KFC Papatoetoe with public transportation

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