KFC Matamata

Yuk. Chips were cold. Chicken wasn’t crispy and the tender was limp and stringy. Also has left a horrible taste in my mouth. They use to be good a few years ago but definitely not anymore. Also stop putting hot chips on top of cold ones and mixing them. Not good. I also thought chicken should be cooked to a certain temperature but none of it was. Just luke warm.

Very good food and servicenReally enjoyed our time

Honestly the food here is some of the worst i’ve had at any KFC restaurant. Chips were soggy, the chicken was flavourless and dry. However, your server Micah was very understanding and apologetic for the poor food. He also was extremely kind during the whole serving process.

Dried rubbish chicken concealed by 3 pieces of half decent chicken on the top. So dry even the bones are crumbly.nUpdate, after the manager hung up on us twice we drove back to this dump to seek a refund, we were greeted by 4 workers attempting to intimidate and refused to give our refund although we had return most of the dried nasty food. They instead threatened us with the police, which we welcomed, it was only after the police arrived that we were given our refund. Great way to waste police resources KFC, I can see why so many other people get agitated by your staff and their terrible training in both food and customer service.

I had a great experience. The staff was polite and my order was served quickly. The food was hot, fresh, and tasty, and the place was clean and well-maintained, which made the meal even more enjoyable.