KFC Matamata

The worst KFC in the world!nI ordered a 10-piece bucket, and here's what I was served: bones with a little soft breading: run away if you want to eat in this restaurant !

It's a standard KFC you will find around this region, however it definitely has it's own things to comment on. If you order through drive through, there's a very solid chance you end up with your order messed up or things missing. I mean it when I say, ALWAYS check your order before driving away. It'll save you a trip back and a huge list of complaints to the employees. This place has a lackluster portion size and quality despite the fact they have plenty of stock and time to make your order with the low number of customers and traffic they pull in. If you dine in, I apologize if you have to end up in those bathrooms.

Dried rubbish chicken concealed by 3 pieces of half decent chicken on the top. So dry even the bones are crumbly.nUpdate, after the manager hung up on us twice we drove back to this dump to seek a refund, we were greeted by 4 workers attempting to intimidate and refused to give our refund although we had return most of the dried nasty food. They instead threatened us with the police, which we welcomed, it was only after the police arrived that we were given our refund. Great way to waste police resources KFC, I can see why so many other people get agitated by your staff and their terrible training in both food and customer service.

I came hear with family earlier today as a break from driving. I ordered a wicked feast and unfortunately they were out of WICKED WINGS. But the boneless chicken that replaced them were just as good so you are all forgiven.

I would honestly give this place 0 stars if I could don’t eat here waste of money and time it takes ages to even have ur order taken let alone even get ur food even if the drive is full or not and the food is always horrible like ik kfc ain’t the best place but common it’s never as bad as this place what a waste of money