KFC Albany

I had a Sunday takeout from Albany store - and this time the wicked wings packed were all burnt and tasted weird.nSince my loyalty lies - like a sane human I do not open the order to check trust kfc for their quality and to my surprise the wicked wings here just “bad quality”.nI have attached the images - they were brown, tasted burnt and the krispy texture was just falling out. I am not sure if they re-fried the stock lying around or what. But due to this I had to sleep with half filled as this was my bad dinner and money to waste.nPlease consider a compensation!

16/8/24nTonight we went through Drive thru, the service was horrible, the worst I’ve even had. The servicer took her sweet time taking one order at a time and she was rude. It took us 30mins in line to get to the speaker to place our order then when we reached the speaker to place our order she said we had to wait again because she could only take one car at a time.nFinally placed our order and then went to pay, I asked “why is it taking so long?” She said again “I can only do one at a time.” She walked away and come back my order no smile, no thank you or sorry about the wait, just here’s your order.nAfter waiting about 50mins for our food. I got home 20mins away and the chips and zinger had been tampered with as it was salty AF!!!nThe burger just didn’t look right, either!! The prices for KFC is ridiculous and to have our food tampered with and to wait so long…. Of course I was pissed me off!!!nnDO BETTER KFC. MANAGERS DON’T PEOPLE WHO CANNOT HANDLE THE PRESSURE OF FAST FOOD SERVICE ON DRIVE THRU. Give your staff proper training!

How does it take you 20 minutes to make a 2 piece quarter pack. There was 6 people max in the store. What’s the point in ordering online if I have to wait an extra 20 minutes. Service is trash but that’s to be expected, food is on the same level but also expected.nnStraight up the slowest fast food workers I’ve ever seen.

I ordered online to pick up and in 20 minutes it was ready . The size of pieces is really good - other KFC places are tiny - . Staff at the counter very polite, mannered and smiley I'm a homecare support worker and I picked up that menu to share it with my client that evening- we both enjoyed thanks for that guys!

Very rude attitude from staff at drive through on 20/07/2024 at 10:46pm. I asked to swap one of the side items but the staff member did not inform me of the price change. I didn’t care about the extra fee but it would have just been nice to have been told this. I let the staff member know this and they rudely slammed the window in front of me and left. When I eventually got my food 1 punnet of chips was overloaded with seasoning and was basically inedible, the other punnet had no seasoning on it whatsoever.nnHonestly disappointing customer service I don’t know why your staff think they can treat people like that

Directions to KFC Albany with public transportation

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